Hello, a question if anyone else is facing this and recommended action, I applied for DTV on 22nd of December and gave all documents required, on 23rd it went from pending document check to pending approval, and its been like that since. embassy took 31, and 1st of January off and the rest are working days.. website says processing time is within 10 working days and its been 14 working days and status is the same, I couldn't get any information by calling the embassy. should I pay them a visit? is this normal to take that long? no extra documents were required.