Answered5 days ago
What should I do if my Thai e-visa application shows 'awaiting payment' after my payment was charged?
Hi everyone. On November 3rd, I submitted an e-visa application via the official website and made the payment; my Visa card was charged an amount in euros equivalent to $40. My application status moved to "document verification." Today, November 8th, while checking my transaction history in my banking app, I noticed that the transaction related to the Thai e-visa application had disappeared. I checked my application on the Thai e-visa website and discovered that it is now listed as "awaiting payment." Over the past five days, neither my bank nor the Thai e-visa website notified me that the payment had been rejected. Has anyone here had a similar experience with an e-visa application? In your opinion, could this glitch be on the side of my bank or the Thai e-visa website?
Answer summary
The user submitted a Thai e-visa application and was charged for it, but the payment status changed to 'awaiting payment' without notification of rejection. Community responses suggest confirming with the bank, checking for a payment receipt, and considering alternative payment methods.
16 repliesnewest first
Click comment and we will ask for your email, then OTP, then name.
Bob ******
Try a different payment method - if credit card try a different one. I think Mastercard is better than Visa.
Kenneth *******
You just click on e visa site check if paid it will have a receipt
John ********
Why not contact your bank to confirm if the payment has gone through.
Greg ***********
Tom Tom . . . the payment goes to a Kasikorn account in Hongkong, belonging to the Thai Ministry of Foreign Affairs. Maybe your bank cancelled it fearing a scam payment
Steve *******
You should've got a receipt by email for your payment.
Barbara ******
Makes no odds just make payment again if it is not out of your bank now.
Tom *****
OPBarbara Anne My card was charged on the day of the transaction, and I authorized the payment using an OTP code. At the time, the transaction was visible in my banking app, but it no longer appears there—which is strange. I did go ahead and make a new payment using a different card and a different account; this time, I downloaded the payment receipt from the Thai e-Visa website, just in case.
Tod *********
unless your banking institution reversed the charges I don't know why it would switch status back to awaiting payment :/
Maybe some other poster has had a similar issue
Maybe some other poster has had a similar issue
Heather *******
Ive literally just applied 25 mins ago in UK to London embassy and payment still processing..I'm getting stressed
Kevin ***********
Heather Lough lol, heather you've been stressed for over a week now worrying about this visa why don't you just arrive and get 30 days then extend it at immigration wherever your going, save you a bit of stress
Heather *******
Kevin O'donnell basically what Barbara said. Emirates won't allow me to board their flight without a visa...ON A POSITIVE NOTE...😁😁😁. Payment took 25 mins to process but ive received an email now saying payment received. Finger's crossed ive completed the application fully....is it too early for a G and T 🤣
Barbara ******
Kevin O'donnell for me because we have return tickets and they won’t let you fly with proof of departure before the 30 day visa free time is up. This is our fall back if visa doesn’t come in time we will book to go to KL for a few days then return.
Barbara ******
Heather Lough This is normal doesn’t happen immediately was the same for us.
Steve *******
Barbara Anne Not normal. It should say payment completed immediately and you should get a receipt by email within a few minutes
Tom *****
OPBarbara Anne 25 mns is too long , mine take like
***
mnBarbara ******
Tom Tom maybe but ours took a while and then came through.
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