Answered2 years ago
What should I do if my payment is pending and I can't proceed with adding a new card?
Hello,
I added my my card info it said “failed” but now it is “pending payment” but I can’t proceed with the payment anymore. Anyone had a same problem? How long did it take to be anle to add another card as a payment?
I added my my card info it said “failed” but now it is “pending payment” but I can’t proceed with the payment anymore. Anyone had a same problem? How long did it take to be anle to add another card as a payment?
Answer summary
User reports a payment issue where their card details show as pending but they cannot complete the payment process. Other users have shared similar experiences, suggesting that using a VPN or dealing with IP address issues may affect payment success. They recommend starting over with the payment process without a VPN and, in some cases, using a card from another location.
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Start all over again without VPN
Sean ***************
Yeah it has happened to me before when I was trying to use US card and Thai card while I was in Thailand before. I ended up having to ask a friend in the US to use that same US card to make a payment from the US. I suspected it had something to do with the IP address.
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