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What should I do if I encounter a payment gateway error while applying for a DTV visa online from the UAE?

DTV Visa Thailand Visa Application Payment Issues UAE to Thailand Visa Requirements Online Application Process

Jan 2, 2025

3 months ago

Anonymous *************

ORIGINAL POSTER

Hey is anyone facing this issue?

I was trying to apply for DTV online from UAE. 

At the payment gateway, I received this message (refer to image)

I tried creating a new application and doing it all over again, same error.

Pls help, TIA

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TLDR : Answer Summary

The user is facing issues completing a DTV visa application online from the UAE due to a payment gateway error. Commenters suggest possible reasons for the error, such as the UAE central bank being closed and the usefulness of using a VPN. They also inquire about the requirements and procedures for UAE residents applying for the DTV visa.

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Hamza ********

Hi what are the requirements for DTV for uae residents and what is the procedure to apply?

3 months ago

Wannikea *********

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3 months ago

Anjula ***************

UAE Central bank was closed yesterday, may have something to do because of that. Try again today.

3 months ago

Anonymous *************

ORIGINAL POSTER

@Anjula **************

I tried it again today (a few mins ago), same error :/

3 months ago

Reply to

Anonymous *************

Carl *******

Just an idea…. Have you considered using a VPN? Maybe world pay is being funny with being in the UAE. Not sure at all if that would work

3 months ago

Anonymous *************

ORIGINAL POSTER

@Carl ******

but shouldn’t I be in UAE while applying online?

But let me give it a try and get back to you

3 months ago

Anonymous *************

ORIGINAL POSTER

Anonymous participant I logged into from this site:

**********************************

Can you pls let me know if this is legit, thanks

3 months ago

Tommy **********

Anonymous participant Make sure you’re on the correct DTV site and not a scam site.

3 months ago

Anonymous *************

ORIGINAL POSTER

Anonymous participant VPN is blocking me completely. No access to the page. It says contact the merchant - so I’m guessing something with payment gateway is off in the UAE?

No clue. Appreciate the help

3 months ago

Carl *******

Anonymous participant would assume so mate yes. That’s a shame. Maybe try tomorrow. See if it still works. ☹️

3 months ago

Reply to

Carl *******

Anonymous participant just an idea my mate. VPN won’t affect that, may just be a work around. But not sure lol. Good luck mate!

3 months ago

Reply to

Carl *******

What should I do if my DTV application was rejected due to insufficient bank statements at the Cairo consulate?

4 comments