What should I do if I encounter a payment gateway error while applying for a DTV visa online from the UAE?

Jan 2, 2025
6 days ago
Hey is anyone facing this issue?

I was trying to apply for DTV online from UAE.

At the payment gateway, I received this message (refer to image)

I tried creating a new application and doing it all over again, same error.

Pls help, TIA
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TLDR : Answer Summary
The user is facing issues completing a DTV visa application online from the UAE due to a payment gateway error. Commenters suggest possible reasons for the error, such as the UAE central bank being closed and the usefulness of using a VPN. They also inquire about the requirements and procedures for UAE residents applying for the DTV visa.
DTV VISA RESOURCES / SERVICES
Hamza ********
Hi what are the requirements for DTV for uae residents and what is the procedure to apply?
Wannikea *********
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Anjula ***************
UAE Central bank was closed yesterday, may have something to do because of that. Try again today.
Anonymous *************
ORIGINAL POSTER
@Anjula **************
I tried it again today (a few mins ago), same error :/
Carl *******
Just an idea…. Have you considered using a VPN? Maybe world pay is being funny with being in the UAE. Not sure at all if that would work
Anonymous *************
ORIGINAL POSTER
@Carl ******
but shouldn’t I be in UAE while applying online?

But let me give it a try and get back to you
Anonymous *************
ORIGINAL POSTER
Anonymous participant I logged into from this site:
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Can you pls let me know if this is legit, thanks
Tommy **********
Anonymous participant Make sure you’re on the correct DTV site and not a scam site.
Anonymous *************
ORIGINAL POSTER
Anonymous participant VPN is blocking me completely. No access to the page. It says contact the merchant - so I’m guessing something with payment gateway is off in the UAE?

No clue. Appreciate the help
Carl *******
Anonymous participant would assume so mate yes. That’s a shame. Maybe try tomorrow. See if it still works. ☹️
Carl *******
Anonymous participant just an idea my mate. VPN won’t affect that, may just be a work around. But not sure lol. Good luck mate!