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What should I do if I'm having issues with the CAPTCHA while applying for a Non-O Visa in Thailand?

Jan 27, 2026
3 months ago
Terrence ************
ORIGINAL POSTER
I have been trying to apply for the non o visa for the past three days. The first day I got quite a bit of it done but when I went back today to finish it I kept getting a message that the captiva entry was incorrect. I tried about 20 different times with easy to read symbols and know it was correct but I keep getting the same ‘incorrect’ captiva message.

Has anyone else ran into this problem. Any intelligent ideas would be appreciated.
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TLDR : Answer Summary
The user is experiencing repeated issues with the CAPTCHA entry while applying for a Non-O Visa online, despite multiple attempts to enter the information correctly. Community members suggest checking capitalization and trying a different device for the application process.
NON-O RETIREMENT VISA RESOURCES / SERVICES
  • Go to the Retirement Visa Section for information on requirements, including age restrictions, financial requirements, and necessary documentation.
  • For immediate assistance, contact Thai Visa Centre directly via LINE at @ThaiVisaCentre or Email them.
  • Explore recent discussions by using the Non-O Retirement Visa tag in the search box at the top of the page.
  • Join the Thai Visa Advice Facebook Group to ask your questions, and get advice from others.
Doug *******
I think matching capitalization is required sometimes.
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Tom ********
If you are using a phone try doing it on a laptop if you can.
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Tom ********
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