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Answered2 days ago

What problems have expats faced with Thai banks freezing accounts for Non-O visa requirements?

Thomas *******
asked Nov 13, 2026
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unexpected account freezes

I have a friend about to "pull the trigger" on a Non-O, requiring a bank account with 800K baht.

Has anyone here experienced issues Thai banks freezing your account? If so, how was it resolved? Should this be a concern?
Answer summary
Several expats have shared their experiences regarding issues with Thai banks freezing accounts, particularly in relation to the Non-O visa that requires maintaining a minimum balance of 800,000 baht. Many express concerns about using Bangkok Bank due to reported frequent account freezes without prior notice. Users suggest that certain other banks, like Krungsri or Kasikorn, may be better choices as they have not faced similar issues. The general consensus indicates that keeping the bank informed with updated personal information can help mitigate such problems, as banks are enforcing stricter compliance with immigration regulations.
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Richard *******
Richard *******
Avoid Bangkok Bank. All the troubles I hear about that bank.
Thomas **********
Thomas **********
bbk was always a no go for me more than 20 years ago already. checked their banks and internet settings and was shocked.
0
Andy *******
Andy *******
Use krungsri bank, no issues at all
Paul **********
Paul **********
My funds are over the 800k and wasnt frozen, but my friend was renewing his marriage visa and his 400k was frozen. For 3 months, we're both with bangkok bank
Joni****
Joni****
Froze my account twice , you need to go into the branch you took out the account prove all your address and phone number and will be ok

Needs to be original bank, which can be a pain for some people as they have moved about

Good luck be patient don't shout gets you no where in Thailand🇹🇭
Mr_Raym********
Mr_Raym********
Is anyone else sceptical about putting 800k Baht in a Thai Bank account?

Obviously not BKK Bank but one of the others .

I just don't feel comfortable about it.
Joe ******
Joe ******
Mr_Raymond_Ban. Open an account with the Bank that's yellow and or the turquoise blue one. They are both Government owned and your money is guaranteed by the government. My Visa agent I've been with for years who originally opened my account with Bangkok bank, said dump your Bangkok bank account and go with the yellow or turquoise blue. She did give me the Banks names, but said when you forget, the yellow 1 is the first Bank in Thailand and the turquoise blue bank is the second Bank in Thailand. Being Government owned they don't do all the nonsense that the Bangkok Bank are doing. I'm just going with the turquoise one as I have a good relationship with the woman manager that lives local to me. She said when you come to open your account don't talk to anyone, just come straight to me. I will do everything for you.
Tod *********
Tod *********
I would wager that 10's of THOUSANDS of foreigners have the 800K for retirement or the 400K for marriage visa/extensions in bank accounts here in thailand.

AFAIK, not a single one lost the funds or had any issues (other than the B/B freeze your funds for 4 months rule).

I know people who have banked that 800K for many MANY years without a problem at banks here

That you don't "feel comfortable" with it doesn't factor into the equation :O You want the extension you bank the money in the country OR you use an agent to bank it for you ;)
Mr_Raym********
Mr_Raym********
@Tod ********
Thanks for your advice.

These accounts don't pay much interest,

The interest they do pay is automatically taxed at 15% .
Tod *********
Tod *********
Mr_Raymond_Ban. These accounts don't pay much interest,

On this I will agree 100%, (y)
Nigel ********
Nigel ********
They are merely implementing Thai law and closing loopholes that foreigners exploit.
Mark *******
Mark *******
In 6 Years with BKK.

ONLY ONE ISSUE THERE IS A DELAY IN GETTING 1 YEAR😮 STATEMENTS...new requirement for non o extension...Solution download from app ..print them and get them stamped when you do your deposit update your passbook.and get your certificates of balance
Mark *******
Mark *******
Frozen or not...has the money been in 3 months?
Dao *****
Dao *****
They can do whatever they want. You have no rights
TaupeRasp*********
TaupeRasp*********
Never a problem with Bangkok Bank in 22 years. All these people crying because they were non compliant and the bank needed to check compliance, what do you expect them to do ? Yes freezing of accounts without notice was hard, but you had the option to visit branch and provide details. Som nam na if you were overseas and couldn't do it. Your accounts were all working good prior and none of you moaned when you got accounts without actually being legible before this happened. And don't think other banks will follow suit down the road with regards to tougher compliance checks.
Ant ***********
Ant ***********
The issues were with Bangkok Bank

Don’t use Bangkok bank in 2026
Kevin *****************
Pardon my French but they can go fuck themselves. They delayed my surgery. 3 months 400k. They wanted 4 at the bank so they locked it another 4 months of me being in misery and almost dying needing my money they locked away 400k I cant touch for surgery
Kevin *****************
When did the banks supersede immigration laws
Kevin *****************
Went to immigration with printout of bkk deposit yearly. Nope missing 1 months. Back to robinson and immigration same thing. Their app does not allow you to go back past 11 months. Then to late so had to change visa to tourist visa. They didnt want to sign. Another bank oh our internet is down. Robinson again got it.wasted 4 days of our lives, gas etc for bullshit
Kevin *****************
Avoid bangkok bank
*****
0%
Garry *******
That is shocking as a bank should have no discretion about freezing your funds regarding immigration, what is the next trick to their sleeve?
Nick **********
Bk bank was an ass at my local,so i closed acc took my money to kbank same day.immo didnt like change of bank but i did same day so 2 months maturing technically same..
Daniel **************
Daniel **************
Bangkok Bank had mine frozen for 2 months
Kevin *****************
Kevin *****************
90 day check in yep still here disabled vet. 90 day check in yep.. 90 day check in im getting tired of this shit. Yall come visit anyway so why do the check in
TruthfulCr***********
TruthfulCr***********
Kevin Labuda Seeyong If you don't like it, just pay 2,000 annually when you renew the visa.
Kevin *****************
Kevin *****************
3 years of immigration hell, rather of just stayed in america and brought her there. Jesus
TruthfulCr***********
TruthfulCr***********
Kevin Labuda Seeyong trust a US citizen to go full on drama queen.

Unless you have been sitting in immigration detention for the entire three years, your life has not been one immigration hell.
Kevin *****************
Kevin *****************
Now the regulations change so more hoops to change bank for visa next year. But one time pain done
TruthfulCr***********
TruthfulCr***********
Kevin Labuda Seeyong What new regulations?
Kevin *****************
Kevin *****************
Its only bkk
Kevin *****************
Kevin *****************
Baf enough when immigration tells you to change banks
Nick *********
Nick *********
its Bangkok Bank only...........dont use them for Visa purposes
Kevin *****************
Kevin *****************
I changed to direct deposit and takr out every single baht fuck them
IamSpar********
IamSpar********
I am with Bangkok Bank. They froze my account and thousands of customers overnight. I understand the reasons but it’s their lack of communication. They have customer emails yet no notification or advice or how to rectify. It took a few visits to resolve .

Then I did my annual visa and they refused to issue letter as no 800K, I explained , I don’t need 800K, just 65k/m or combination of ( 3 methods ).

They simply don’t know immigration rules but are enforcing their opinion of them.

I sent them an email with the Thai Immigration rules and was given my ‘letter’, which only has to say you hold an account .

They ‘prove’ your foreign deposits to the bank.

If you use this method you need proof of funding ( pension payslips / home annual tax certificate P60)

Easy if you know the rules and stand up to the bank !

I wait for next years replay lol 😂
Kevin *****************
Kevin *****************
Fuck bkk
Kevin *****************
Kevin *****************
Pardon my French but they can go fuck themselves. They delayed my surgery. 3 months 400k. They wanted 4 at the bank so they locked it another 4 months of me being in misery and almost dying needing my money they locked away 400k I cant touch for surgery
Kevin *****************
Kevin *****************
When did the banks supersede immigration laws
Kevin *****************
Kevin *****************
Went to immigration with printout of bkk deposit yearly. Nope missing 1 months. Back to robinson and immigration same thing. Their app does not allow you to go back past 11 months. Then to late so had to change visa to tourist visa. They didnt want to sign. Another bank oh our internet is down. Robinson again got it.wasted 4 days of our lives, gas etc for bullshit
Mark *******
Mark *******
Kevin Labuda Seeyong which office?
Kevin *****************
Kevin *****************
Avoid bangkok bank
*****
0%
Garry *******
Garry *******
That is shocking as a bank should have no discretion about freezing your funds regarding immigration, what is the next trick to their sleeve?
Darren *******
Darren *******
Garry Coyne I completely agree they are a bank not immigration and as such should stick to banking matters not immigration
Nick **********
Nick **********
Bk bank was an ass at my local,so i closed acc took my money to kbank same day.immo didnt like change of bank but i did same day so 2 months maturing technically same..👏
Sue **********
Never had issues, because I always updated all changes immediately. This was and is the clue, most people didn’t think about. Just opening a bank account and let it be for years, moving to a new address, new passport, etc. and not looking after to inform the bank then one should not blame the bank always if such freezing happens.
Osian ********
I just don't get BBKs philosophy
Stuart ***********
I have been with Bkk bank with no problems for 5 years. I use the monthly income method and they issue me with the required documentation every year. Having said that, because of all the reported problems, if I was starting again now I would open an account with Kasikorn, but until I encounter problems I will stay with Bkk Bank.
Alex ************
Bkk bank will pull some fuckery
HandyFla*********
They brought a new law out. It's not much of a problem as you need to have it in the account for 3 months anyway. You just can't use it.
Stuart ***********
Stuart ***********
I have been with Bkk bank with no problems for 5 years. I use the monthly income method and they issue me with the required documentation every year. Having said that, because of all the reported problems, if I was starting again now I would open an account with Kasikorn, but until I encounter problems I will stay with Bkk Bank.
Ray ******
Ray ******
Stuart Chiverton I've been a customer of bkk for 15 years never had a problem. Touch wood
Ian **********
Ian **********
Stuart Chiverton two weeks ago, at Nakhon Sawan BBL refused to issue the letter for immigration for my friend. They told him they no longer issue letters for people using the monthly income method. He had to drive to Pattaya and use an agent. He's been a customer for 10 years and is not a happy bunny!
Stuart ***********
Stuart ***********
Ian Morrison yes that's my fear. If it happens I will have to change plan.
TruthfulCr***********
TruthfulCr***********
Stuart Chiverton Been with BBL for 25 years. Never an issue.

However I would suggest having at acccounts in at least two banks with enough funds in both to cover a month's expenditure.
Sue **********
Sue **********
Never had issues, because I always updated all changes immediately. This was and is the clue, most people didn’t think about. Just opening a bank account and let it be for years, moving to a new address, new passport, etc. and not looking after to inform the bank then one should not blame the bank always if such freezing happens.
Alex ************
Alex ************
Bkk bank will pull some fuckery
VioletSun**********
VioletSun**********
Alex Strandlien avoid Bangkok Bank. Unethical and unpredictable banking practices with unannounced freezing of your account. You've been properly warned.
Alex ************
Alex ************
VioletSunflower8900 ummm, I was the one doing the warning. You don't need to warn the guy warning people. This is weird.
Osian ********
Osian ********
I just don't get BBKs philosophy 🤦
HandyFla*********
HandyFla*********
They brought a new law out. It's not much of a problem as you need to have it in the account for 3 months anyway. You just can't use it.
Garrett ***********
Garrett ***********
HandyFlamingo7712 It's not a law
TruthfulCr***********
TruthfulCr***********
HandyFlamingo7712 There is no new law. That's bullshit.
HandyFla*********
HandyFla*********
TruthfulCrocodile2896 OK, if you say
Stewart *********
Stewart *********
I would hate to have a load of money in a Thai Bank just don't trust them
Richard **********
They blocked my account last year because they said my account registration and my SIM registration didn't match. Turns out Bangkok Bank had my new (renewed) passport number and True had an old one. True let me update it from the US but Bangkok Bank would only address it in person, so I spent about four months in the US locked from my account. Fortunately they still allowed automatic deductions so PEA still got paid every month.
Colin **********
There are two separate matters. First, some accounts were frozen last year because the bank needed to verify the customer’s long-term stay in Thailand; the issue was resolved by providing the requested information.Second, Bangkok Bank introduced a policy that, to obtain a banking certificate for a visa, the required funds must have been in the account for four months before the certificate is issued. If they had not, the bank would freeze the required amount for four months after issuing the certificate.
Knowledgea**********
Knowledgea**********
Go to the bank and verify him or her that’s it’s you so they can proceed.
David ******
David ******
Never had a problem, But I have been with Krungsri from the beginning.
Richard **********
Richard **********
They blocked my account last year because they said my account registration and my SIM registration didn't match. Turns out Bangkok Bank had my new (renewed) passport number and True had an old one. True let me update it from the US but Bangkok Bank would only address it in person, so I spent about four months in the US locked from my account. Fortunately they still allowed automatic deductions so PEA still got paid every month.
Robert ************
Robert ************
Banks don't just give you a passbook , in my 2 banks the books got to be full before they'll give you one , or the BANGKOK BANK GIVE YOU ONE when you get a new passport but you still have to notify the phone people first . I think its the same with all banks
Robert ************
Robert ************
Richard Bouchard I got a new passport 7 months ago , I went to the bank and told them I've got a new passport , she told me I had to tell the the phone people before the bank could do anything. So I did both my banks and everythings ok .
TruthfulCr***********
TruthfulCr***********
Robert Calderbank If you are on a long-term visa, get a new bank passbook before renewing the visa.

Last year Jomtien sent me away because the passport number is printed in UV ink on the last page of the bank passbook.

That annoyed me.

And I had to pay a few hundred baht to BBL to get a new passbook because the old one wasn't full.

That annoyed me too.
Filbert ***************
Filbert ***************
TruthfulCrocodile2896 The only problem (so far ) has been with the Bangkok Bank. They froze my account for no reason and said I had to go to a bank and re-identify myself which I did. However because I had moved out of my long term rental (I had to go back to Aus for a medical procedure) they said I did not have a long term residential address. So they kept it frozen. I went to Khunsri and opened an account and haven't had a problem so far. I immediately closed the Bangkok account and would not recommend a foreigner to open one because they were hostile towards me in the end.
Richard **********
Richard **********
Yes, my problem was I was in the US at the time (I spend half a year in Thailand). Bangkok Bank required I come in person to lift the block. When I gave them my new passport it was before this rule came in place, so they didn't tell me I needed to update with my phone company.
Adrian *********
Adrian *********
Agent agent agent, easy life or hard life up to you as they say
Soup****
Soup****
Adrian Foister There was nothing hard about it at all. Show a few documents, problem solved. I gave myself a backup plan as well I opened an account with another bank, 20 minutes later done. A trained chimpanzee could have done it.
Colin **********
Colin **********
There are two separate matters. First, some accounts were frozen last year because the bank needed to verify the customer’s long-term stay in Thailand; the issue was resolved by providing the requested information.

Second, Bangkok Bank introduced a policy that, to obtain a banking certificate for a visa, the required funds must have been in the account for four months before the certificate is issued. If they had not, the bank would freeze the required amount for four months after issuing the certificate.
10
Deepak *******
Deepak *******
Colin Chaffers my account at Bangkok bank is still open though I hardly use it. I have switched to a DTV visa and exclusively use my American ATM and visa cards for all financial transactions
Michael **********
Michael **********
Colin Chaffers The long term stay issue was fairly easily resolved, with a couple frustrating exceptions - the branches were overrun with customers due to the volume of accts frozen at once which created some very long wait times. And second, after the issue was resolved with the bank, it still took them TWO WEEKS to release my funds.
Kelly ********
Kelly ********
My accounts have never been frozen here. Been with Krugthai from the beginning.
Tom ******
Tom ******
What's wrong with you people. BB are making up their own rules in regard to seasoning the 800 K.

I also used them but closed my account a year ago when they started all the BS.

Across to Kasikorn Bank and no such problems there .

Excellent service.
14
David *********
David *********
Tom Pola done exactly same
Ron ********
Ron ********
BKK bank done it to me. Without notice. Me and many thousands of other expats in one night.

It was completely acceptable to the government

Took me 6 weeks of fighting those SOBs to get MY money released. Soon as I done that, I beat a trail to Krung Sri with my money in hand and opened an account there. Piss on BKK bank!
15
Oliver ***********
Oliver ***********
Ron Cooper but not all branches are the same
Ron ********
Ron ********
Oliver Wainferns The BKK headquarters pulled this maneuver. Though it did not affect every single expat, expats all across Thailand was affected.
David *********
David *********
Ron Cooper fck bkk bank go to k bank
Paul *******
Paul *******
Yes mine was frozen

But I knew manager well she just unlocked it for me

Not what you know it’s who you know think I was just lucky
Krazye******
Krazye******
Paul Finch if you have a long term visa they would have unlocked it anyway
Kelly ********
Kelly ********
Paul Finch the "it's not what you know, it's who you know that matters" saying is very much true. 👍
Mark *********
Mark *********
yes my account was frozen last September for exactly 30 days. the solution? they still had my tourist visa as my Visa status as I had not updated my change in Visa status after depositing the 800,000 baht and completing the requisite paperwork. solution? go into the branch and show my new Visa stamp as a non-o visa recipient. once that was done my account became unfrozen. since I have three bank accounts in Thailand there was no effect on my ability to pay bills as I still had money in the country.
Mark *********
Mark *********
Never had a problem with B bank, paper work always handed over with no restrictions
Sebastian ********
Sebastian ********
Mark Bagnall same with me. Going in a couple of weeks to pick up my statements and letter ready for Immigration next day.
Mr_Raym********
Mr_Raym********
Stay well away from BKK Bank.
Tod *********
Tod *********
AFAIK this is a problem only with peopl who have bangkok bank accounts.

About 8 months ago they implemented a policy that IF you wanted them to provide the 'standard bank letter' and the year detail transaction report they made you sign a paper saying your 800K would be frozen for 4 months.

Still shows in your balance, but not available funds.

There is no work around other than wait out the 4 months and change to a bank that doesn't have a policy like that
19
Fulc *****
Fulc *****
@Tod ********
what kind of stupid "rule" is that??? That doesn't seem like anything but theft to me!!
Bobby **********
Bobby **********
@Tod ********
I received my bank letter last June at Bangkok bank at CW. They looked at the full year bank statement I generated from my account, and gave me the bank letter, but they didn't freeze any funds or my account. I've been with them for 8 years now and only had one issue with them. A few years ago they didn't want to issue the letter for some reason, and I had some very harsh words for them. When it was my turn to sit with the IO to renew my non-O based on retirement, I explained what happened. He seemed angry, picked up the phone and called someone. He hung up the phone and told me to go back downstairs and they will issue your letter.
Oliver ***********
Oliver ***********
@Tod ********
not every branch is the same
Tom Pola
Ron Cooper
Paul Finch

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