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Answereda day ago

What issues do expats face with Thai banks during visa renewals?

Rolf **********
asked Nov 9, 2026
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Hi. Just wonder. Hear and looking into all the problems banks are doing for expat reneiwing visa. Like retirement.

You have money in the bank, like Bankok bank. They refuse to give you an statement or delay to give yoy an statement.

What i dont understand, why is expat using such a bank.

I have used Kasikorn for more than 20 year. Never had any problem to have a statement from my bank.

Expats should close theire bank accounts to banks that cause problems for visa extension. Use banks that are hekpfully.
Answer summary
Many expats are experiencing difficulties with banks, particularly Bangkok Bank, when it comes to obtaining the necessary documentation for visa renewals, such as bank statements and letters confirming the required funds. Some users suggest switching to more reliable banks like Kasikorn or Krungsri due to recurring issues with Bangkok Bank. While experiences vary, with some expats reporting smooth transactions and assistance from Bangkok Bank, others highlight a troubling trend of banks becoming increasingly difficult and bureaucratic, impacting visa renewals negatively.
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David *******
David *******
I agree. But the reason for this is that many banks, some more than others, made the mistake of letting tourist open accounts... They are trying to clean up the mess... as they should!
Mark **********
Mark **********
Bangkok bank printed my statement straight away no problem they are very helpful
Stephen *******
Stephen *******
I'm with k-bank. Always helpful and never had a problem. Great app.
0
James **********
James **********
i use bkk bank and not had any issues, get the book updated and letter from the bank in person, then apply for the 12 mth statement via the app, it takes 2 working days, print it out and job done.
0
Phil *******
Phil *******
Bangkok bank do not refuse, what you read and hear is wrong.
0
Neil *******
Neil *******
They wonder why expat numbers are down. They make it so hard to renew visa now! I cannot afford an 800,000 balance but I get 90,000 pension per month. Still a nightmare getting renewed
0
Michael ******
Michael ******
I have k-bank for my visa money and never have problem getting paperwork. I also have Bangkok bank for everyday banking and spending including a monthly deposit from one of my pensions.
0
Ian **********
Ian **********
My friend has lived in Nakhonsawan for 12 years and is retired. He uses BBL and transfers 65k baht a month, but this year they told him they would no longer issue the required immigration bank letter for people on the income method. He had to travel to Pattaya and use an agent to get his extension.
0
Krazye******
Krazye******
It was the only bank letting you open an account as tourist🤷‍♂️
0
Sven **********
Sven **********
The funny part is that monthly deposits over
*****
baht is all immigration requires not all office but many. However BKK bank refused me such a document. It went better with Krungsri. Will be important in future now that emassies no longer verifies an income from back home.
0
Kelly ********
Kelly ********
Funny, as I just went to my bank this morning for my visa renewal bank statement (Krugthai). Was there for 20 minutes tops.
0
Ant ***********
Ant ***********
What problems ?

You open a Thai bank account

You put money in it

You leave it there as per the Visa requirements & once a year you show it’s there
1
Raymond *********
Raymond *********
It's been common knowledge for quite some time Bangkok bank was probably the worst opt6
0
Dennis *********
Dennis *********
Simple really just stay away from Bangkok bank at all costs , the rest seem to be OK
0
Stuart ***********
Stuart ***********
I have used Bkk bank for 5 years and they have always been very helpful.
0
Shahaping **********
Shahaping **********
That's the point, bb customers defend this bank like their lives depend on it, the only explanation for me is collective Stockholm symptom...
0
Larry ***************
Sorry but that's incorrect I'm sure I'm not the only one that has went in to get a statement of account and a letter for retirement I go in and I'm never in there more than three or four minutes after my number is called and I'm leaving with my letter and my statement. Bangkok Bank almost 25 years zero issues. Many have had issues but I have had zero
0
Martin ********
Never close a bank account, just leave it with enough funds to keep it active.
0
Sefton ********
The day a Revolut or modern neobank has the ability to service this country the exodus of customers will be instant. People who dont use them dont know how far banking has leapt.. Want a joint account with another customer ?? Couple of button clicks, (almost) any currency, want to buy shares, crypto, commodities, precious metals ?? Couple of clicks.. done.. Want to split bills, adjust standing orders, create virtual and real debit cards, categorize spending, export data to accounting apps.. etc etc.. All that while giving airport lounges, purchase phone and travel insurance options, travel data and eSims, mobile phone accounts higher interest savings pots.. Everything near instant.
0
Rolf **********
Hi. I reley like this replys. Because sometimes, when you look at the news etc. It get you confused. Thank you very much.
0
Michael ********
Michael ********
I have had a Bangkok bank account since 1989 and no issues. Did open up another account with someone else a year ago when lots of people were having issues
0
Rolf **********
Rolf **********
OP
Yes. They try to control youre money. Get awey.
0
Doc ********
Doc ********
It's like anything in life really some people have a good run others run into problems!
1
Rolf **********
Rolf **********
OP
Think its very importent for expat to look into this. For us old guis it might not be a problem. But be carefully.
0
Steve *******
Steve *******
I had a much bigger problem reading your post than I've ever had with Bangkok Bank, however I can forgive you if English isn't your native language 👍
6
Rolf **********
Rolf **********
OP
Steve Greir 😂😂😂
0
John ********
John ********
Use bbk for day to day expenses, Krungthai for my permanent 800k
1
Jim *********
Jim *********
I have had a Bangkok Bank account for 20 years and no issues with getting letters. Statement have to be ordered in advance but it's been that way years. The only new thing is they may have you sign a paper allowing them to lock ฿800K for two months before your extension is due and two months after. It has to be in my account two months before and three months after anyway, so no big deal. But they just closed their online banking service which I liked to use. Now only the app on my mobile. It still works, but... Also they have a New York City branch that you can use to wire transfer funds domestically. That avoids some fees.
2
Darcy *************
Darcy *************
Jim McGowan already done😊
0
Darcy *************
Darcy *************
Jim McGowan i just closed my account there as I went in to get a new passbook/bankbook as mine was full.. was told before I can get a new one because of new policy, I would have to go to Bangkok Canadian embassy to get a letter proving who I was!! What? I said I have passport I have Thai license I have Canadian license proving I am who I say I am, i have had this account for 3 years…sorry new policy you just have to do it one time..so to spend basically a day of travel there and back pay for Taxi etc.. I closed the account and opened a new one at Kasikorn, very easy
2
Rolf **********
Rolf **********
OP
Darcy S Grouette after more than 20 years living in TH. Have been all around the world. Exeperiend banks in asia and around.

In my opinion, if you chose a thai bank KB. Will be good.

But read think before you decide.
0
Rolf **********
Rolf **********
OP
Same for me.
0
Rolf **********
Rolf **********
OP
Jim McGowan when i am going too the Emigration. I will go to Kasikorn in the morning. Deliver my extansion paper and passpor. Then its done. Not a lot off bullshit.
1
Jim *********
Jim *********
Rolf Ernstsen I can use the letter from the bank for a week so no rush. I make an appointment online. It takes me 15 minutes at the Phuket Immigration Office, but they take a day to process, so you have to come back anyway, pick up my passport and go to the other office to get a re-entry permit.
1
GreenPa*******
GreenPa*******
Never an issue with BB always helpful
5
Henrik ***********
Henrik ***********
GreenPapaya279 the same here, allmost 20 years with Bangkok Bank i never had any problems
1
Eric *************
Eric *************
Krungsri Bank is VERY user unfriendly if you are over 70 years of age.
1
Rolf **********
Rolf **********
OP
Eric Crutchfield if you have a thai wife. Always go together
0
Eric *************
Eric *************
KRUNFGSRI WILL NOT LET YOU DO ELECTRONIC BANKING: PERIOD (if you are 70!)
1
Cris ******
Cris ******
At least in my situation Bangkok bank were the only ones who would open an account for a farang. I now have Kbank too but this was a while ago.
1
Graham ******
Graham ******
But these expats were also using BBL for up to 20 years previously but only now are getting these knee-jerk reactions
4
Rolf **********
Rolf **********
OP
Graham Seal yes. That is some thing for expat with day to day money.

If you want to stay i TH. Keep youre
*****
0. Thb in the bank.

Look at is an zero amount. If not. Good luck.
0
Rolf **********
Rolf **********
OP
Graham Seal then its time for you to find out where you are

Thailand 30 year ago is not tha same as today.
0
Bruce ***********
Bruce ***********
Kbank the best
1
Andrew Wilf Wilcock

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