Answered2 years ago

What are the steps and tips for obtaining an eSIM from dtac in Thailand?

eSIM dtac Thailand mobile services identity verification NBTC regulations Australian passport

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Philip **********

asked May 12, 2024

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Just managed to get 2 eSIMs online through the dtac website. You have to have an ID, a photo of either a passport or Thai ID. The first attempt with a Thai ID and Thai passport photo worked. The second attempt failed for the second eSIM. Kept getting the error, ‘Your photo did not meet the criteria for identity verification under the NBTC’s regulations.’ Though all photos were the same in .jpg format. I tried my Australian passport and photo and that failed too. Then I tried my wife’s Australian passport and passport photo, and it was a success. On payment, it came up with a payment error. However, it succeeded and they sent me the PDF with a QR code. You have to use ddmmyyyy as the password to open the PDF.

Answer summary

The process of obtaining eSIMs online from dtac requires identity verification through a photo of a passport or Thai ID. Users have reported mixed success with this process; while one individual successfully used a Thai ID and passport photo, another faced errors related to ID verification despite using similar photos. The password to open the verification PDF is based on the user's date of birth in ddmmyyyy format. Some users noted they were able to acquire eSIMs without any ID verification through alternative services.

11 repliesnewest first

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Galen *******

I prefer the Simpsons.

2 years ago

Chris *********************

What the fk

2 years ago

Az ********

NO you do not ekym not required with esimthailand.com . Paid for 30days all working whoop whoop

2 years ago

Philip **********

@Az *******

Longest option I can see is 30 days. When the prices are in anything but baht usually means more expensive.

2 years ago

Az ********

@Philip *********

last year I used Airalo sim which was good, they year they asked foe eKym nah that why I want looking 34 dollars was OK

2 years ago

Az ********

@Philip *********

Philip Thornton sorry yes I paid 34 dollars for 30days not 40 (fat fingers)

2 years ago

Kayla ********

I was able to get an esim form dtac online very easily without any type of id verification. Is that not normal?

2 years ago

Philip **********

@Kayla *******

**************************************

choose number then wants id

2 years ago

Kayla ********

@Philip *********

oh I used another website I bought a tourist sim to start then downloaded the dtac app and have been paying through there for a much cheaper rate.

2 years ago

Philip **********

@Kayla *******

535 baht for 3 months I thought was good 100gb data useful for getting out and about. We are sharing wifi faster and unlimited 500-1000Mb each direction. I don't think it's rechargeable though. I installed the dtac for a look. We are only here 3 months.

2 years ago

Philip **********

that is date of birth for the password.

2 years ago