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What are the experiences with Thai banks regarding account statements and services for expats?

UOBBangkok BankThai BanksBanking for ExpatsVisa AssistanceImmigration Support
Jul 22, 2025
22 days ago
Peter *********
ORIGINAL POSTER
Information only
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TLDR : Answer Summary
The discussion revolves around the experiences of expatriates using UOB and other banks in Thailand. There are mixed opinions about UOB, with some users expressing satisfaction with customer service and convenient account management, while others report challenges and frustrations. Users also mention that all Thai banks issue official statements for immigration purposes and compare the efficiency of different banks, including Bangkok Bank and Kasikorn Bank. Additionally, there is concern about reliance on AI-generated information and the availability of certain banking services, especially regarding international transfers.
Pelle Eriksson
Pelle Eriksson★★★★★
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Luca G.
Luca G.★★★★★
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Dmitry *******
Absolutely incorrect information.
20 days ago
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Peter *********
ORIGINAL POSTER
@Dmitry ******
 what is incorrect ?
20 days ago
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Peter *********
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David *********
Far too rich for my blood. Check out their minimum balance requirements.
21 days ago
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Bert *************
And you trust all ai generated info? Wake uo guys
21 days ago
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Kenneth ********
We went to the one in Central Mall to open an account and they refused me. I wonder if I should go to another UOB… We went to other banks in the mall with the same results. I’m checking into visa assistance on
@Face****
. Any other suggestions…?
21 days ago
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Peter *********
ORIGINAL POSTER
@Kenneth *******
 2nd road Pattaya the one I use really helpfull
21 days ago
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Peter *********
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Kenneth ********
Hey There, Thanks for posting! I went with my Property manager to UOB yesterday
21 days ago
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Peter *********
ORIGINAL POSTER
@Kenneth *******
 no problem glad it helped you 🙏
21 days ago
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Peter *********
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Leeann **********
Can we have a sub rule that AI generated info cannot be posted? It's not verified!!!
21 days ago
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Jack ******
UOB took over my account from CitiBank and since then it has been nothing but grief.

The staff are great, most helpful but the are kneecapped by the obsessive systems imposed by Singapore. Those staff taken over from CitiBank agree!

Every time I login to online banking there is a notice of impending shutdown of one system or another for maintenance. In my opinion Bangkok Bank are a better option.
21 days ago
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Jo **********
@Jack *****
 i have UOB for 4 years now never a problem
21 days ago
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Peter *********
ORIGINAL POSTER
@Jo *********
 same 9 years
21 days ago
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Jack ******
I have a friend from Hong Kong with UOB for 20 years and they say the same. I suppose I just got used to Citi after 25 years! Best bank I have ever been with.
21 days ago
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Jack ******
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Jack *****
Kasikorn bank gave me the document I needed for IO... 3 hundred baht... had to deposit one hundred baht to ensure update was current..
21 days ago
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Phil ******
@Pe***
 I use Wise to send money but your bank is on the list of not supported from 6 May 2025

THB recipient banks

Starting on 6 May 2025 , the following banks will no longer be supported due to payment system upgrades in Thailand:

TMBThanachart Bank (011)

Citibank (017)

Sumitomo Mitsui Banking Corporation (018)

Standard Chartered Bank (020)

United Overseas Bank (024)

The Government Savings Bank (030)

HSBC (031)

Deutsche Bank (032)

The Government Housing Bank (033)

Bank For Agriculture And Agricultural Cooperatives (034)

Mizuho Corporate Bank (039)

BNP Paribas (045)

Bank Of China (052)

Thanachart Bank (065)

Islamic Bank Of Thailand (066)

TISCO Bank (067)

ICBC (070)

The Thai Credit Retail Bank (071)

Land And Houses Retail Bank (073)

Sumitomo Mitsui Trust Bank (Thai) PCL (SMTB) (080)

Supported recipient banks:

Bangkok Bank Public Company

Kasikorn Bank

Krung Thai Bank

Siam Commercial Bank

CIMB Thai Bank

Bank Of Ayudhya (Krungsri bank)

Kiatnakin Phatra Bank

How much can I send?

The maximum amount that you can send per transfer depends on the recipient's bank.

Recipient bank Maximum per transfer (THB)

Bangkok Bank Public Company 2,000,000

Kasikorn Bank 2,000,000

Siam Commercial Bank 1,499,999

Other recipient banks 500,000
21 days ago
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Tommy *******
UOB has been a nightmare for many foreigners in Thailand lately. All banks issue statements for immigration purpose, they are obligated to do so.
21 days ago
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Jo **********
@Tommy ******
 stop lying they have done everything for me. much more service oriented than Thai banks
21 days ago
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Tommy *******
@Jo *********
 I really don't give a single fuck about your personal experience.
21 days ago
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Jo **********
@Tommy ******
 oh baby throw temper tantrums
21 days ago
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Jo **********
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Tommy *******
I won't go into specifics, but just go on Twitter/X and look for UOB and Thailand, you'll find a lot of pissed off customers. Pure nightmare fuel.
21 days ago
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Tommy *******
I have no business with them, but based on what I have read in the past 2-3 years, I'd not even touch them with a 10 foot pole. My two cents.
21 days ago
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Peter *********
ORIGINAL POSTER
@Tommy ******
 used them for 9 years never any problems ?
21 days ago
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Tommy *******
@Peter ********
 Good for you sir. I'll let you do your own research then. If you're satisfied, I'm not here to discourage you.
21 days ago
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Tommy *******
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Peter *********
ORIGINAL POSTER
@Tommy ******
 not use Twitter/ x so give us a clue pls ?
21 days ago
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Peter *********
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Peter *********
ORIGINAL POSTER
@Tommy ******
 how so ?
21 days ago
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Peter *********
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Keith *******
Bangkok Bank still issues letters for retirees. I got one about ten days ago. Plus the annual statements you can now order through the app, and they are emailed to you the next day which saves going into the bank branch. Very convenient
21 days ago
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Martin **********
@Keith ******
 For monthly methods, this is not enough. For Jomtien, needed also a bankletter certification. It was provided by BKK bank, but had to come back.
21 days ago
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Keith *******
@Martin *********
 Yes. Bank letter and 12 months statement. The OP said Bangkok Bank wasn't giving letters, I pointed out they were
21 days ago
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Martin **********
@Keith ******
 Yes. But I not had best experience with the bank lately. They refused to give the bank letter, too busy, come back tomorrow, when I was all set to go to immigration. A few weeks before, I had to go to the bank to do a transfer on someone else's Thai Bank account. It was 2.30 pm, waited one hour and a half. When my turn, they refused to do the transfer. Reason? I should have asked before 11 am. Not see why. I not asked for cash, so just had to put all in their computer. Yesterday got a message in my bank app, to agree on all new terms. Strange.
21 days ago
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Keith *******
@Martin *********
 My branch is very quiet and whenever I go I take chocolates. They remember me the next time!
21 days ago
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Keith *******
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Uwe *********
They don’t except Transfers from Europe Via WISE!!
22 days ago
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Sean *******
I've been using UOB for donkeys.. always happy with them
22 days ago
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John **********
I really wish people would stop posting AI output on here, often inaccurate and downright misleading
22 days ago
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Garrett ***********
Not sure what the point is here. All thai banks issue 12 month statements.
22 days ago
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Phil ******
@Garrett **********
 some like Bangkok bank freezes your funds for 4 months
*****************************************************************************************************************************
21 days ago
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Nongnuch ********
the best is, never touch the 800,000 THB in your account. If your buddy did follow this simple rule, Bangkok Bank won't have any problem issuing the bank letter for Immigration confirming the 2-months seasoning of a minimum of 800,000 THB
21 days ago
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Phil ******
@Nongnuch *******
 this is his operating account where only comes in and goes out. He never falls below ฿800k. This is his 2nd extension so the bank can see his history over 2.5 years. The bank says its immigration rule but the II says its not. That's why I'm trying to help him.
21 days ago
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Phil ******
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Garrett ***********
@Phil *****
 What does that have to do with what he posted or what I said>?
21 days ago
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Phil ******
@Garrett **********
 he's talking about bank letters for immigration purposes
21 days ago
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Phil ******
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Andy ************
@Phil *****
 Not if you use the 65k transfer method. It's only 400k which is frozen, and to meet extension criteria you must have this minimum in your account throughout the year anyway. I can't see the problem
21 days ago
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Phil ******
@Andy ***********
 yes but my friend on a retirement extension has had ฿800k frozen with Bangkok bank so you go figure.
21 days ago
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Andy ************
@Phil *****
 I think he's not telling the truth. It's only 400k which is frozen
21 days ago
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Phil ******
@Andy ***********
 mate im helping him at the moment as he can't get any sense from the branch in Petchabun which is a 4-hour round trip from Chon Daeng where he lives. I've got a manager in Head office calling me back. He did ask from a statement to renew his retirement extension. Yep sounds fantasy but its happenned to him. Now here's something a lawyer posted s few days ago.
************************************************
21 days ago
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Andy ************
@Phil *****
 It's designed to stop the agents using the banks to obtain their dodgy extensions. The bank knows many will withdraw the money immediately the extension has been issued. If immigration are saying "nothing to do with us" it's probably time for immigration to call "last orders" on these dodgy retirement extensions
21 days ago
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Phil ******
@Andy ***********
 they can see his history. Its his bloody money and yes the bank lady said its immigration but when he went there and talked to the IO that he's known ever since he got the retirement visa and extension she said this isn't immigration policy.
21 days ago
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Nongnuch ********
@Phil *****
 correct, it is not a new Immigration rule. It is something the Bangkok Bank came up with, a week or so ago
21 days ago
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Nongnuch ********
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Sven **********
@Gar****
22 days ago
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Sven **********
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Jo **********
UOB is amazing because it’s Singapore and they are opened minded to opening an account yet strict.
22 days ago
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Julian *******
Gsb does as well
22 days ago
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Julian *******
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