UPDATE: On March 23, Krabi Immigration told my attorney that they would not accept the letter described below from the U.S. Embassy, and that I should bring in a letter that has my name on it. I am going to have to try something else, unless the embassy starts issuing individualized letters.
Original post: Ijust received a generic covid-19 letter from the American Consular Section (ACS). The email they sent with the letter included the following cautions:
"Attached is a standard letter from the U.S. Embassy in Bangkok requesting the Royal Thai Government's (RTG) Bureau of Immigration issue an extension of stay. Some U.S. citizens have reported successfully obtaining an extension of stay by showing this letter and copies of their email correspondence with the Embassy.
At any given time, there are over 100,000 U.S. citizens in Thailand on tourists visas. U.S. Embassy Bangkok and Consulate General Chiang Mai do not currently have the capacity to produce original and personalized letters. We continue to raise this issue with the RTG, and we ask your patience as we discuss this requirement."
If you need this letter you can send an email to:
acsbkk@state.gov
TLDR : Answer Summary
An update from Krabi Immigration reveals they are not accepting generic COVID-19 letters from the U.S. Embassy for visa extensions. U.S. citizens can still attempt to use these letters at their local immigration office, though past reports suggest limited success. The U.S. Embassy announces they cannot provide personalized letters but encourages communication with immigrants regarding their needs.