What are the challenges faced while applying for an O-A visa in Thailand?

ONLINE LONDON: from a customer of mine: Hi, a bit more info for you. I am still pursuing the O-A visa, but it's been a terrible experience, The on line application is impossible to negotiate, infact it broke down completely. I tried to contact the Embassy and that's impossible too. So I sent them a letter, and they phoned me. I am trying to get the Visa by telephone and email, they know the problems and they are now trying to help me. I confirm that the non O multiple is not available. If you apply to a Consulate they have to ask the Embassy for permission which always gets refused........ I ask members like Ron Angel if people were successful with their recent online appointments ? Thank you