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Is Luma insurance a recommended COVID insurance for Thailand, including outpatient and inpatient coverage?

COVID-19 Insurance Luma Insurance Healthcare in Thailand Expat Insurance Inpatient Coverage Outpatient Coverage Insurance Recommendations

May 2, 2021

4 years ago

ORIGINAL POSTER

Hi peeps 

Is Luma insurance a recommended covid insurance for Thailand as well as the outpatient and inpatient ??? 

Thanks guys

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TLDR : Answer Summary

The community generally has a positive view on Luma insurance for COVID coverage in Thailand. It is noted to provide coverage for both inpatient and outpatient services, with a limit of up to 3.5 million THB and direct billing for asymptomatic COVID positive patients. However, some users experienced issues with customer service response times and have encountered problems with purchasing on the website. There were also queries about age restrictions and mentions of alternative insurers like AXA.

Richard ********

I am trying to buy via the Luma website but it won't let me enter the province where I will be staying. Anyone else have this problem?

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Paul *******

Is it just me, Luma and Axa will not get back to me. Im trying many times over the last few days. Its like they are shut or brocken. Can someone help and reccomend another insurer.

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Tony *********

ORIGINAL POSTER

I did notice it took a while for them to get back to me after asking for an extension compared to getting it the first time . It even took over 7 days to receive the updated policy after numerous emails asking for it even though they said it would only take 2

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Paul *******

I'm going to give a Thai agency a go because I'm getting nothing.

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Paul *******

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Jeffrey ************

Check the "small print" !!!

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Jye *******

Have been told also AXA to

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Stuey ******

Hi anyone no of any age restrictions on this cover. Thanks 🙏 ?

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Tony *********

ORIGINAL POSTER

look at the bottom of the picture tells you there mate

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Stuey ******

Thanks

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Stuey ******

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Xaynaly **************

Luma Thailand Pass covers both inpatient and outpatient up to 3.5M THB. Also covers asymptomatic covid positive patients with direct billing to hospitals. Very responsive team.

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Rob ********

Yes tourists can use it. This was the advertised insurance on the embassy web site when i came here. It is available for anyone.

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Marguyvin **********

@Xaynaly *************

Anyone can use it? Or must be resident here (non-tourist) ?

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Tony *********

ORIGINAL POSTER

this page I got when I searched covid insurance Thailand .

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Marguyvin **********

Yes, but can a tourist join it? Or must be living here in Thailand with residential ID?

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Tony *********

ORIGINAL POSTER

Yes it says for tourist

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Xaynaly **************

any type of visa can apply. It is a travel insurance, so preferably for non thai residents.

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Xaynaly **************

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Ron *******

YES.

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Ron *******

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