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Answered2 days ago

Is it normal not to be able to review my bank statement and flight information on the visa application portal?

visa application 60-day visa document upload Thailand visa expat advice portal issues

Neil ********

OP

asked Oct 31, 2026

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Hi everyone...

I have applied for a 60 day visa via the 'portal'. I can review my passport photo and my proof of address photo but I can't review my bank statement nor my flight & hotel information. Is this normal or have I buggered up my application already?

Answer summary

The user is concerned about not being able to review their bank statement and flight & hotel information after applying for a 60-day visa via the portal. Comments suggest that as long as the required documents were uploaded, the application is likely still valid. Users emphasize that the ability to review certain documents may depend on the system's processes, indicating that not being able to review those files is normal.

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Steve *******

Steve *******

Why do you want to review them if you've already uploaded them? If your files are attached you're good to go

0

Dave ********

Dave ********

They only want the 2 documents thats why

0

Alan ********

Alan ********

If the documents had not been uploaded you wouldn’t be able to finish and pay, would you?

0

Neil ********

Neil ********

OP

Alan Hunter I don't know Alan. I'm not sure.

0

Ken **********

Ken **********

As long as you have not submitted it already, delete them and reattach. Make sure they are the right size and format.

0

Steve *******

Steve *******

Ken Williams You can't even attach them if they're not the right size or format

0

Neil ********

Neil ********

OP

Ken Williams unfortunately I have already sent and paid...

There is a group of numbers in the 'slide' but not the actual document. The message I get is 'cannot show this document at this time try again later'.

I assume I will receive an email requiring 'more information' if the documents didn't load correctly!

0

Steve *******

Steve *******

Neil Duncan You should be fine. You get an error message if they're the wrong size or format. You can't even upload them if they're not the right size or format.

0

John **********

John **********

if you've already submitted your application sit tight and wait

1

Ken **********

Ken **********

Neil Duncan yes if they need more info they will request it. Good luck.

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