ask
Search
Ask
Answered8 months ago

How do I transfer my mobile banking app to a new Samsung Galaxy phone without losing access to my funds?

Nigel **************
asked Feb 14, 2026
14.3k
views
38
replies
32
likes
I want to buy a new Samsung Galaxy phone. But I am worried about how to transfer my mobile banking app without losing a day of my 800000. Can they do it in the Samsung shop or do I have to go to my bank after buying the phone?

Visa Extension, bank account and phone number are all interconnected.
Answer summary
The main concern is how to transfer a mobile banking app to a new Samsung Galaxy phone while ensuring that access to funds remains unchanged. Users clarified that switching phones does not affect bank balances; the app functions as an interface for managing those accounts. However, some banks may require a visit to a branch, especially for apps connected to a mobile number or specific authentication methods. Recommendations included checking with the bank before transferring apps and using reputable phone retailers to facilitate the transfer.
38 repliesnewest first
28

Click comment and we will ask for your email, then OTP, then name.

Marianne ********
Marianne ********
As other are saying, the app itself has impact on the sum or logging of money you have in your accounts.

It's sitting there regardless of your app or not. All the app will do is give you a interface to interact with the accounts.

Get the phone, and get the app transferred at the store.

If you get a new number, you will likely need to re-verify your account at a local bank branch.
Terary **********
Terary **********
My Bangkok Bank app just magically transferred over... I didn't have to install it or configure it... it was magic.

However, in the past, I have had to go to the branch and have them set-up the app, when the account was new.
Frank **********
Frank **********
I am surprised by some people. How do they even survive day to day life. Amazing.
Andrew ********
Andrew ********
If your bank blocks your new phone then you will have to inform them of your new phone's IMEI to use the app
Tracey ********
Tracey ********
The app has nothing to do with your phone. Just download the app into new phone and open it.
Exhilarating************
Exhilarating************
Just put of interest, how do you walk and breathe simultaneously?How will changing your phone affect your bank account? Insofar as transferring the mobile app will depend on the bank.... Changed phone a few weeks ago and downloaded the scb app, no problem...
TrustworthyA************
TrustworthyA************
No comment
Tony *******
Tony *******
Tony *******
Tony *******
Stupid question
Steve ********
Steve ********
Some of the Thai banks require you to go to the bank with passport and bank book to register the app on your new phone
Ady ***********
Ady ***********
if your keeping your old phone just check up on your bank on that.. everything will still be on your old phone I did the same transferd all my files two new phone had old one in room and just checked on that.....
Nigel **************
Nigel **************
OP
Ady Lancaster thanks for understanding
Gareth ********
Gareth ********
My phone ran out of charge once and I couldn’t take anything out at the ATM, charged it up again and Boom! solvent again 🤣
Steve ***********
Steve ***********
I believe bank app is phone #, not phone
Andreas *********
Andreas *********
Steve Fortefyve my SCB banking App is NOT connected to my phone number! When I am back in Europe, I switch to my European SIM-card. This changes absolutely nothing, because my SCB banking App just needs an internet connection, not a phone number . . Well, I realize some Thai banking Apps run on the number, when the person uses an OTP veryfication method. My SCB App does not do that
Steve ***********
Steve ***********
Andreas Mueller is your cash app working
John ******
John ******
It should look like this
Paul *****
Paul *****
Are you keeping the same SIM/ mobile no.?
John **********
John **********
Go to your bank i got mine sorted at my bank
Michael ********
Michael ********
Did my samsung with true and they transferred whole phone, photos apps etc etc to new phone. Have true black membership though and you get to sit in nice coffee shop with free drinks and food. No issues
Allan *******
Allan *******
Shop transfer all on your phone but i guess you might have to register in again. Ask your bank. Phone them up now.
Loma ******
Loma ******
Your balance is not affected by your getting a new phone. Some bank mobile apps can be reinstalled on a new phone by you. Others may require a visit to your bank branch.
Robert ******
Robert ******
I'm actually sitting just shaking my head. These people live amongst us🤦‍♂️
Tracey ********
Tracey ********
Robert Fyfe try not to be cruel, some people are older or just don't know how things work,
Nigel **************
Nigel **************
OP
Tracey Perkin thanks for understanding
Julian *******
Julian *******
Robert Fyfe some people especially older people like this gentleman are not as familiar with the technology used nowadays. We didn’t have computers at school or cell phones, we didn’t even have fax machines. I remember telex machines, can you work a telex machine ? Have some respect and understanding.
Nigel **************
Nigel **************
OP
Julian Lewis thanks for understanding
Dan *******
Dan *******
So you can’t politely answer the gentleman’s question but feel that it’s necessary to be snide ? Maybe you should take up a hobby . Belittling others isn’t a leisure activity , it’s just plain rude.
Nigel **************
Nigel **************
OP
Thanks for understanding
HandsomeR**********
HandsomeR**********
Robert Fyfe I thought it was just me. What on Earth makes him think changing is phone is going to impact how long his funds are in his bank account. Quite extraordinary.
Ant ***********
Ant ***********
If you go to a good phone retailer

My partner bought a new Oppo phone yesterday from

( Banana )

And we made sure all the Apps incl banking was installed same / same
Nigel **************
Nigel **************
OP
Ant W Tailor yeah I have been recommended to go to Banana. Thanks
Ken *******
Ken *******
You can do it if you have your face registered with the bank
Leong ***********
Leong ***********
You have to go back to your bank; the apps are authenticated on the IMEI
Gary ********
Gary ********
Don't worry your balance will stay the same your only changing over the phone your bank book and bank statement will show it has not gone below
Nigel **************
Nigel **************
OP
Gary Cooper great thanks

Activity

28 joined
Nigel **************
Nigel **************
Nigel **************
Nigel **************
Nigel **************
Nigel **************
28
people
Thai Visa Advice and Everything Else
Thai Visa Advice and Everything Else
...members60% approval
Member 1
Member 2
Member 3
Member 4
Member 5
Member 6
Member 7
Member 8

Related

25
What is the cheapest way to maintain my AIS phone account while abroad for 2-3 months?
9841074d
Is it common for the Thai authorities to check your residence after receiving a retirement visa?
7.3k541062mo
Can I directly apply for a 12-month extension and multiple entry after transferring funds for a Non-O retirement visa?
1.2k9122mo
What should I do after encountering issues with my Non-O visa extension in Thailand?
993888mo
What is the correct process for obtaining and extending an O-Visa in Thailand?
3.2k24331y
What are the requirements and process for applying for a retirement visa in Thailand while on a 30-day visa?
6.9k67451y
What should I do to set up Bangkok Bank digital banking on my new phone without losing my account?
9k63161y
How can I transition to a retirement visa in Thailand while currently on a tourist visa?
2.6k18272y
Can I apply for a DTV while still on a Non O visa in the USA?
876532y
What are the requirements for the 800k THB deposit when applying for a non-O retirement visa extension in Thailand?
1.7k11122y
How long does the money need to be seasoned for a NON-O retirement visa in Thailand?
7.6k57922y
Can I transfer 65,000 baht via multiple international transactions for my Non-O visa extension in Thailand?
842382y
What documents are needed for a 90-day extension of a visa in Thailand?
4.6k34532y
What is the best visa option to spend 6 months in Thailand with my Thai wife?
1.4k992y
Can I apply for a 50+ retirement visa while on a tourist visa in Thailand?
12.1k981393y
What are the TM30 registration rules for expats returning to Thailand after traveling abroad?
2.6k9543y
Do I need to keep 400K in my bank account after changing my retirement visa requirements?
4.2k34403y
Can re-entry be problematic for a non O-A visa holder who does not have health insurance?
1.3k6154y
What documents are required for a work visa in Thailand, and can I apply without leaving the country after extending my visa?
1.5k1264y
What is the 50,000 baht transfer limit for banks in Thailand set by Wise, and how is it applied?
5.3k27195y
Is it easier to hire a visa agent or do the paperwork myself when changing from a work permit to a retirement visa in Thailand?
4.4k41286y
Can I cancel my retirement visa extension to switch to a marriage extension before the renewal date?
1k756y
How strict are the proof of funds requirements for a marriage-based visa extension in Thailand?
3.1k15516y
Can I deposit money into my Thai bank account for a Non-Immigrant O visa extension upon arrival in Thailand, or must it be transferred from abroad?
36917y
What are the new requirements for the retirement visa in Thailand after March 1st?
4.3k45168y

Resources

Need help with your Thai visa?