How can I transfer money from my Wise account to my Thai bank account if I can't access my account?

Unfortunately, when I tried to log into Wise, it eventually gave me the choice of receiving their two-step code through SMS, phone call, or WhatsApp, all three of which are tied to a phone number that is no longer available to me. Wise did not seem to offer any way of changing the phone number that they have tied to my account, nor any way of turning off this "second step" (the two-step verification processes increasingly favored by big companies' webmasters increasingly "lock me out" of their websites through measures like this). Any suggestions on what to try next?

I thought I should mention to everybody who has been trying to help me here that I also received the following helpful response from the webmaster and IT person at the organization Global Scholars, where I have been a "Faculty Associate " since 2014 --- "It sounds like what you are trying to do is take money from a Wise account and transfer it to your Thai bank account. If that's what you are trying to do then based on my search, you will need to log in to your Wise account and then choose the amount you want to send, enter your banking information and select "bank transfer" as the method of payment. . . . Let me know if this is what you were looking for or if I am missing something." [I am about to make another try at accessing Wise, using various people's suggestions, and will try to let you all know what I learned... -- EZ]

1. I will probably be using their website, not their app. 2. I thought I was pretty clear that I am *not* sending money: instead I am trying to *receive* money that someone has parked into my Wise account (which I have not used recently) without telling me clearly how to receive the money into my bank account. 3. The amount of the transfer is 100 Singaporean dollars, so probably within Wise's funds transfer limit (though thanks for that detail, as I was unaware of it). And most important, 4. I no longer know my Wise account and no longer have the phone number that I may have used back when creating the Wise account (in *some* first world websites, such as the one created by Chase Bank, changing my phone number renders the site inaccessible). So please inform me if your instructions need to be modified, and if so how?

I am still trying to figure out how to find my Wise account on the Wise website. The words "Wise account" do not appear anywhere on the screen, that I can see.