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Can you use the Service Certification Letter from the True Move app for banking requirements in Thailand?

True Move Service Certification Letter Banking Requirements Expats in Thailand Visa Information

Nov 28, 2025

2 days ago

ORIGINAL POSTER

Has anyone tried using the Service Certification Letter you can request on the True Move app, which is listed as a new feature, to meet banking requirements? It has your name, passport and phone numbers and confirms that the number is currently active. Just stumbled across it today on an unrelated matter.

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TLDR : Answer Summary

Users are sharing their experiences with the Service Certification Letter feature on the True Move app, which confirms active phone numbers and includes personal details like the user's name and passport number. Several commenters mentioned successfully using it for opening bank accounts, while others inquired about the app's availability and features.

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Phil ******

@what visa do you have?

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Colin **********

Where is it? Can not see it

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Michael ********

@Colin *********

click on more in top right

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Colin **********

@Michael *******

cheers buddy, I have TrueMoney "what a plonker Rodney" 😆 🤣 😂 😹 😆

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Colin **********

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Michael ********

Just did mine to see how it works, cool its to my Thai ID though

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Michael ********

I just opened bank account and bank accepted latest bill from true as its got my name on it

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Nigel ********

Never heard of that app and can’t find it in the App Store, unless I’m looking for something different.

Do you know if it is available for the iPhone?

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Ron ******

ORIGINAL POSTER

I did a quick search and it says iphone app is called True App. I use Android.

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Nigel ********

this one?

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Ron ******

ORIGINAL POSTER

Yep

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Nigel ********

thanks 🙏

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Nigel ********

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Paul *************

what's it called on the play store for android

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Ron ******

ORIGINAL POSTER

@Paul ************

'True' or 'True Move'

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Ron ******

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Goldie ********

Yes I used it to open my account with Krungsai

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Peter *******

I just looked on my app and created a file, (screenshot) it has a QR code, with my name and date, passport number too.

I recently opened a Krung Thai account, they didn't ask for it, they did ask if the number was registered to me, no proof requested.

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Alan *******

That sounds good ,hope to hear more on that

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Alan *******

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