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Answereda year ago

Can you use the Service Certification Letter from the True Move app for banking requirements in Thailand?

Service Certification Letter True Move app banking requirements Thai banking system expat banking in Thailand visa inquiries

Ron ******

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asked Nov 28, 2025

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Has anyone tried using the Service Certification Letter you can request on the True Move app, which is listed as a new feature, to meet banking requirements? It has your name, passport and phone numbers and confirms that the number is currently active. Just stumbled across it today on an unrelated matter.

Answer summary

The True Move app now offers a Service Certification Letter that may help expats meet banking requirements. Users have reported successfully using it to open accounts at various banks, including Krung Thai and Krungsai, as it provides essential details such as the user's name, passport number, and confirms that the number is active. While some users found the app helpful, others are unsure of its availability on different platforms and are seeking more information.

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Phil ******

Phil ******

@what visa do you have?

0

Colin **********

Colin **********

Where is it? Can not see it

0

Michael ********

Michael ********

@Colin *********

click on more in top right

0

Colin **********

Colin **********

@Michael *******

cheers buddy, I have TrueMoney "what a plonker Rodney" 😆 🤣 😂 😹 😆

2

Michael ********

Michael ********

Just did mine to see how it works, cool its to my Thai ID though

0

Michael ********

Michael ********

I just opened bank account and bank accepted latest bill from true as its got my name on it

1

Nigel ********

Nigel ********

Never heard of that app and can’t find it in the App Store, unless I’m looking for something different.

Do you know if it is available for the iPhone?

0

Ron ******

Ron ******

OP

I did a quick search and it says iphone app is called True App. I use Android.

1

Nigel ********

Nigel ********

this one?

1

Nigel ********

Nigel ********

thanks 🙏

0

Ron ******

Ron ******

OP

Yep

1

Paul *************

Paul *************

what's it called on the play store for android

0

Ron ******

Ron ******

OP

@Paul ************

'True' or 'True Move'

1

Goldie ********

Goldie ********

Yes I used it to open my account with Krungsai

2

Peter *******

Peter *******

I just looked on my app and created a file, (screenshot) it has a QR code, with my name and date, passport number too.

I recently opened a Krung Thai account, they didn't ask for it, they did ask if the number was registered to me, no proof requested.

1

Alan *******

Alan *******

That sounds good ,hope to hear more on that

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