Can freelance online teachers get approved for a Thai DTV visa if paid directly by students?

Hi everyone,

I am going to Hanoi tomorrow to apply for my DTV.

I am a freelance online teacher, I have been using Issa Compass agency to apply.

But the agency just told me this won’t work because I get paid via bank transfer from individual private students. They told me this would only work if I work on an official platform like Preply or Cambly and get paid through them.

So now I’m at risk of getting rejected and losing the 11k baht. If this is the case I will have to go down the Muay Thai route

Has anyone here been approved using freelance online teaching and getting paid direct from students as a bank transfer?

Many thanks