no bother mate, i'm grateful!

yes this was a big help!!! now i know how the software works so deleting or editing the saved/pendig files etc is essential! switching browser to chromium was a good move, no more select probllems! also no @ probs. reducig pixials on pics of passport & profile pic was a great tip! i'm not finished but am v confident i'll get it done whereas before i posted i was not going anywhere! :)

well, deleting the saved/pending files is a big help and now i understand how it works (thanks Ron!). Using chromium browser was a huge help! reducing pixel size in camera v helpful. I am not done but i am now confidant whereas before i posted i was never going there.

thanks Toby, i got an App called Image Size and reduced the pixels! thanks

The passport pic and pic profile are to be lees than 0.5Mb and when i take a pic with my phone and try to use they are too big. I guess if i scan and use a scanned copy it will be a lot smaller and will work hopefully.. any comments folks? :)

thanks Paul. Google chromium works!

use google chromium if you still have trouble.. it works for me

thanks Ron! u have given me some hope :)

oh yea u are right sorry

i will thanks. I think you get 1 try to complete this application online and if you dont you gotta restart from the beginning again..