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Will I receive an email confirming receipt of my submitted documents for a non O visa application in the UK?

Dec 22, 2025

a day ago

I recently applied in uk for a non 0 visa  and got.  A confirmation e mail straight away.

About a week later i got another e mail asking for 2 further documents which were sent as requested, but have not had another e mail confirming they have got them.

Question is do they send another e mail confirming receipt .

TIA 

bob

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TLDR : Answer Summary

A user inquired about receiving an email confirmation for documents submitted for a non O visa application in the UK. Various community members responded, indicating that while confirmation emails are usually sent upon initial application, further communications regarding document submissions typically occur through the e-visa portal rather than email. The consensus is to regularly check the portal for updates, especially considering recent public holidays which may delay processing.

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Wannikea *********

You should be looking on the evisa portal for all your communications and status.

a day ago

Graham ******

@Wannikea ********

indeed, what is the status of your application on your dashboard, "Pending approval"?

a day ago

Reply to

Graham ******

Bob ******

ORIGINAL POSTER

Maybe it was worded wrongly but my docs were sent to the portal not by e mail, all i needed to know was when requested docs were sent..

Do you get the automated reply saying they were received just the same as when you first apply i will check the portal and see if anything is on there..

Many thanks to everyone for replying

a day ago

Heidi ********

London do seem very slow ATM, my non O and husbands (applied 1.12.25) have been pending approval since 6.12.25. We don’t travel until 20.1.26 so not panicking yet.

a day ago

Graeme ******

@Heidi *******

the London office is just operating at the expected times rather than quicker. The website says 14 working days and as its their busiest time then this is their commitment

a day ago

Heidi ********

@Graeme *****

17 working days for us so far (unless there has been Thai holidays that I’m not aware of)

17 hours ago

Graeme ******

@Heidi *******

there were 2 thai holidays

14 hours ago

Barney ***************

@Heidi *******

I applied on 23rd November and nothing yet. Status is "pending approval" and we fly on 14th January so I am getting a bit concerned now ! No response from them on email or phone ! Eeek ... that's 21 working days so far !

17 hours ago

Heidi ********

@Barney **************

I know, it makes for even more stress doesn’t it. But think they are probably issuing them according to flight dates.

17 hours ago

Barney ***************

@Heidi *******

you could be right as a friend of mine applied on 9th December with flight booked on 23rd December ! He got his visa 10 days later on the 19th ! Just concerned in case there's an issue and I have to go back to the start of the queue. Good luck with yours 🤞🙏

16 hours ago

Reply to

Barney ***************

Dave ********

@Heidi *******

I applied for my Non OA on November 10th got approved on the 19th December. It took way longer than I thought it would, London are really slow at the moment!

a day ago

Heidi ********

@Dave *******

we’ve got a long wait then! Thank you

a day ago

Reply to

Heidi ********

Jan ******************

You normally don’t respond and send by email but upload additional documentation directly in the e-visa portal.

a day ago

Stephen *******

I had same confirmation came about 10 days later

a day ago

Paul **********

You normally cant send the sponsor letter/bank statements on the same attachment so they then email and open a link up on the portal. Usually 5ish working days later you get you approval email. Bear in mind Thailand has just had 2 public holidays so allow just a bit longer.

Have you checked the visa portal for your latest status?

a day ago

Bob ******

ORIGINAL POSTER

@Paul *******

hi paul the required things were the pic was not suitableand had to be cropped and for my proof of being in uk they would not accept a credit statement so had to send a utility bill all other requirements seem to be ok

a day ago

Reply to

Bob ******

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What should I do if my visa is approved but I haven't received the email confirmation?

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