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Will I receive an email confirming receipt of my submitted documents for a non O visa application in the UK?
Thai Non-O VisaVisa Application ProcessVisa DocumentationE-Visa PortalExpats in ThailandVisa Confirmation Emails
Dec 22, 2025
4 months ago
Bob ******
ORIGINAL POSTERI recently applied in uk for a non 0 visa and got. A confirmation e mail straight away.
About a week later i got another e mail asking for 2 further documents which were sent as requested, but have not had another e mail confirming they have got them.
Question is do they send another e mail confirming receipt .
TIA
bob
About a week later i got another e mail asking for 2 further documents which were sent as requested, but have not had another e mail confirming they have got them.
Question is do they send another e mail confirming receipt .
TIA
bob
TLDR : Answer Summary
The user has applied for a Thai Non-O visa from the UK and received an initial confirmation email. However, after sending additional documents as requested, they have not received a confirmation of receipt and are inquiring whether they will receive such a confirmation. Several commenters have noted that updates are typically communicated through the e-visa portal rather than via email, and some have shared their experiences with similar processing timelines.
NON-O RETIREMENT VISA RESOURCES / SERVICES
- Go to the Retirement Visa Section for information on requirements, including age restrictions, financial requirements, and necessary documentation.
- For immediate assistance, contact Thai Visa Centre directly via LINE at @ThaiVisaCentre or Email them.
- Explore recent discussions by using the Non-O Retirement Visa tag in the search box at the top of the page.
- Join the Thai Visa Advice Facebook Group to ask your questions, and get advice from others.
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Wannikea *********
You should be looking on the evisa portal for all your communications and status.
Graham ******
@Wannikea ********
indeed, what is the status of your application on your dashboard, "Pending approval"?Reply to
Graham ******
Reply
Bob ******
ORIGINAL POSTERMaybe it was worded wrongly but my docs were sent to the portal not by e mail, all i needed to know was when requested docs were sent..
Do you get the automated reply saying they were received just the same as when you first apply i will check the portal and see if anything is on there..
Many thanks to everyone for replying
Do you get the automated reply saying they were received just the same as when you first apply i will check the portal and see if anything is on there..
Many thanks to everyone for replying
Heidi ********
London do seem very slow ATM, my non O and husbands (applied 1.12.25) have been pending approval since 6.12.25. We don’t travel until 20.1.26 so not panicking yet.
Graeme ******
@Heidi *******
the London office is just operating at the expected times rather than quicker. The website says 14 working days and as its their busiest time then this is their commitmentHeidi ********
@Graeme *****
17 working days for us so far (unless there has been Thai holidays that I’m not aware of)Graeme ******
@Heidi *******
there were 2 thai holidaysBarney ***************
@Heidi *******
I applied on 23rd November and nothing yet. Status is "pending approval" and we fly on 14th January so I am getting a bit concerned now ! No response from them on email or phone ! Eeek ... that's 21 working days so far !Heidi ********
@Barney **************
I know, it makes for even more stress doesn’t it. But think they are probably issuing them according to flight dates.Barney ***************
@Heidi *******
you could be right as a friend of mine applied on 9th December with flight booked on 23rd December ! He got his visa 10 days later on the 19th ! Just concerned in case there's an issue and I have to go back to the start of the queue. Good luck with yours 🤞🙏Heidi ********
@Barney **************
ours came through late last night, check your junk folder as mine went in thereBarney ***************
@Heidi *******
yep. Me too, about 7.00pm 😁 Happy Xmas to us all 🙏🎄🥳Reply to
Barney ***************
Reply
Dave ********
@Heidi *******
I applied for my Non OA on November 10th got approved on the 19th December. It took way longer than I thought it would, London are really slow at the moment!Heidi ********
@Dave *******
we’ve got a long wait then! Thank youReply to
Heidi ********
Reply
Jan ******************
You normally don’t respond and send by email but upload additional documentation directly in the e-visa portal.
Stephen *******
I had same confirmation came about 10 days later
Paul **********
You normally cant send the sponsor letter/bank statements on the same attachment so they then email and open a link up on the portal. Usually 5ish working days later you get you approval email. Bear in mind Thailand has just had 2 public holidays so allow just a bit longer.
Have you checked the visa portal for your latest status?
Have you checked the visa portal for your latest status?
Bob ******
ORIGINAL POSTER@Paul *******
hi paul the required things were the pic was not suitableand had to be cropped and for my proof of being in uk they would not accept a credit statement so had to send a utility bill all other requirements seem to be okReply to
Bob ******
Reply
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