What should I do if my Thai visa application remains 'pending approval' for more than 10 workdays?

A user has reported that their visa application submitted in Ho Chi Minh City remains stuck on 'pending approval' for over 10 workdays. Other commenters have shared similar experiences, with some suggesting that the status updates may not accurately reflect the processing time. One user mentioned that embassies may prioritize processing based on the departure date if provided. The conversation raises questions about whether to contact the embassy for updates.