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Answered5 years ago

What should I do if my Thai bank refuses to provide a letter for my OA Visa due to funds in a foreign currency account?

Jennifer ******
asked Nov 24, 2021
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Looking for advice. We have just come back from our bank after refusal of a letter and statement for Immigration to renew our OA Visa due to the fact our money is in our separate $US accounts and not our Thai baht accounts. What to do now and help greatly appreciated.
Answer summary
The user faced a challenge when their bank refused to provide a letter and statement for Immigration regarding their OA Visa renewal, citing that their funds were in separate US dollar accounts instead of Thai baht accounts. Following community advice, the user visited Immigration with documentation regarding their foreign currency account and was able to successfully process their visa renewal without issues, highlighting that the initial bank refusal was likely due to the bank's unfamiliarity with the situation.
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Tod *********
Tod *********
Congrats
Jennifer ******
Jennifer ******
OP
Well reporting back....went to Immigration this morning and had no problem at all with the letter from the bank regarding our funds in the Foreign Currency account. Thanks to all for your help. Seems it was more the bank coming across something they haven't dealt with, or didn't want to deal with.
Wim ********
Wim ********
SCB has different backoffice helpdesks each with different advices and procedures for customers, online support, office crew, office management. Good luck
Jennifer ******
Jennifer ******
OP
Thank you. We now have the required letter and statements all ready to go.
Jennifer ******
Jennifer ******
OP
Will do
@T**
planning early Friday morning.
Tod *********
Tod *********
@Jennifer *****
, report back and let us know how it goes if you can (y) Good luck with it
Benjamin ******
Benjamin ******
Foreign currency accounts should be accepted. But did the bank refuse to issue the letter, or did the immigration office refuse to accept the letter?
Saffy *************
Saffy *************
@Benjamin *****
I thought we had to show money in a Thai bank (or pension) for OA extension in country? 🤔
Tod *********
Tod *********
@Saffy ************
in a thai bank but it can be a foreign currency account (dollars, pound, etc)
John **********
John **********
@LungBen ******
Chiang mai has them also, very helpful.
Benjamin ******
Benjamin ******
@LungBen ******
no there is not sadly. Phuket is the only immigration office with volunteers to my knowledge
Victor *********
Victor *********
@Benjamin *****
I’m impressed with the swiftness and efficiency of your reactions and questions.

Respect!
Jennifer ******
Jennifer ******
OP
The bank refused as they said it had to be in thai baht. Getting a friend to phone Immigration now. We have more than required in the $US account. We used that account to get our visa in the first place.
Dirk **************
Dirk **************
@Jennifer *****
try another branch. I had an issue with a letter from immigration that the SCB branch did not want to accept. So I smiled, walked out, went to another branch and they accepted it...
Jennifer ******
Jennifer ******
OP
SCB foreign currency account. It's not a fixed account.
Benjamin ******
Benjamin ******
@Jennifer *****
Have you talked to the Phuket Immigration Office volunteers? They may be able to help you out as well

Phuket Immigration Office Volunteers:
**********************
Jennifer ******
Jennifer ******
OP
@Benjamin *****
It will be Phuket.
Benjamin ******
Benjamin ******
@Jennifer *****
Which immigration office are you using, if you don't mind me asking?
Jennifer ******
Jennifer ******
OP
@Benjamin *****
Ok....friend just got back to me from Immigration. So going to try for a letter for them to say the amount in the account at todays rate in thai baht and immigration will accept it. Fingers crossed. Back we go. Thanks heaps.
Jennifer ******
Jennifer ******
OP
@Benjamin *****
Thanks heaps. Hopefully can be sorted. Maybe the bank branch just hasn't come across it before.
Benjamin ******
Benjamin ******
@Jennifer *****
SCB should be able to generate that letter.
@Tod ********
, do you know what might be going on?
Benjamin ******
Benjamin ******
@Jennifer *****
Which bank are you using, and what type of account do you have?

You can not have gotten the Non-OA visa from that account since you need to get the Non-OA visa from your home country, and most foreigners do not have Thai bank accounts.

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