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What should I do if my LTR visa application in Thailand is rejected without explanation?

LTR Visa Visa Rejection BOI Communication Visa Documentation Immigration Process in Thailand Expat Tips

Aug 19, 2025

4 days ago

Arun *************

ORIGINAL POSTER

Our LTR visa application recently got rejected after almost 5 weeks despite full qualification and submission of all relevant documents. 

There was no explanation given. 

We've written emails to BOI but haven't heard back. Has anyone else been through this process and if so, can you suggest a way out? We seem to be at a dead-end.

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TLDR : Answer Summary

The user reports that their Long-Term Resident (LTR) visa application was rejected after 5 weeks with no explanation and seeks advice on how to proceed. Comments suggest that direct communication with the BOI via phone may be more effective than emails. Several contributors share their experiences and recommend visiting the BOI office in Bangkok for assistance. There are also insights on the importance of providing detailed documentation when applying for the visa, as some faced similar rejection issues due to insufficient documentation. Tips on required documents and cover letters are provided, indicating that thorough preparation may improve chances of success in future applications.

LONG TERM RESIDENT (LTR) VISA RESOURCES / SERVICES

Take the basic LTR Qualification Test to see if you're eligible for the Long Term Resident (LTR) Visa.
For immediate assistance, contact Thai Visa Centre directly via LINE at @ThaiVisaCentre or Email them.
Explore recent discussions by using the Long Term Resident (LTR) Visa tag in the search box at the top of the page.
Join the Thai Visa Advice Facebook Group to ask your questions, and get advice from others.

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Jim ********

Link to the required documents:

*******************************************************************************

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Jim ********

When I applied for my LTR-P, I used a cover letter (see example) to explain my financial and health insurance submissions. You have to be very detailed and provide all the supporting documents in one PDF file (W2s, pension letters, bank statements, insurance letters, etc.) ***Also there is a check list on the LTR website for you to follow so you are submitting everything that is required.

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Arun *************

ORIGINAL POSTER

yes my funds are passive coz I own US 10yr treasuries and 30yr Munis and a few Bank CDs

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Arun *************

ORIGINAL POSTER

This is brilliant!! I will try to do the same

, and that might do the trick. It clearly seems like the case of misinterpretation of what I provide, or insufficient detailed explanation like you've provided. You've given me hope!!!

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Jim ********

@Arun ************

remember the funds must be passive i.e. pensions, IRA/401k distributions, rental income, interest, etc.

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Jim ********

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Jim ********

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Jim ********

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Daniel *********

You should have read the requiremets before applying . You could have saved yourself the stress.

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Kim **********

That happened with mine as well, and then when I sent them an email asking what happened, they sent me one back, saying that they couldn’t tell me and any further communication would be ignored. I ended up consulting with a visa agency who gave me the most likely reason.

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Arun *************

ORIGINAL POSTER

wow, that's unfortunate. So could you share the visa agency that helped you eventually? And are you through with the LTR successfully or still slogging through it?

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Arun *************

ORIGINAL POSTER

I got the exact same email--"go pound sand" and we wont tell you why we rejected your application :-) Pathetic!

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Kim **********

@Arun ************

no. I am unable to apply for the one I intended as I apparently don’t qualify based on things not mentioned on the page. That said I am going to apply for wp when I have enough passive income

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Kim **********

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Tosh *****************

The other office is in the one building near lumpini

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John ******

Maybe better to go to the ltr office in Bangkok. There are the people who handle this or maybe a phonecall to the ltr office. My experience is that they are really helpful. I am sure they have provided a reason why you are refused. Why did you that not mention?

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Arun *************

ORIGINAL POSTER

we've tried 2209-1109 and 2209-1110 listed on their website but haven't yet been able to get anyone live to speak to.

Is there another number?

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Arun *************

ORIGINAL POSTER

that's the thing, no reason was provided. My application on their website goes from "Final Review" to "Rejected" with zero explanation

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Arun *************

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Jim ********

Did they ever ask for any additional information?

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Arun *************

ORIGINAL POSTER

yes and the last one I uploaded was Jul 22nd. And then quiet

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Arun *************

ORIGINAL POSTER

We are applying for the LTR (Wealthy Pensioner)

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Jim ********

@Arun ************

what what they looking for? Which LTR were you going for?

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Darren *********

if they didn't respond after you uploaded the requested documents they m8ght have missed them. From their standpoint they might have assumed you never responded and so were no longer interested. But just a guess. You could always try re-applying.

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Darren *********

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Brandon ************

There comes a point with the BOI where text communication no longer helps. At that point you need to pick up the phone and call during their business hours. That tends to get a much better response.

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Arun *************

ORIGINAL POSTER

@Brandon ***********

we have tried calling +66 (0) 2209 1109 and +66 (0) 2209 1110 and no live person is available even during business hours.

Is there another number or should we keep trying?

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Brandon ************

@Arun ************

that's odd

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Brandon ************

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