Answered5 days ago

What should I do if my 5 year DTV visa application has vanished from the Thai visa portal?

DTV Visa Thai Visa Application Visa Portal Issues Visa Status Tracking Immigration Help

Tashy ******

asked Nov 7, 2026

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Can anyone please explain to me if it’s normal for a 5 year DTV application , just vanishes off the Thai visa portal? I applied on 27 Oct to Canberra Australia, (I’m in Melbourne). I had all the very correct documents and receipt of payment. It said Pending for days. I logged in today, to see my status and the application doesn’t even exist anymore.! 

I visited Phuket in July with a quick tourist 60 day visa and that’s still showing. But not my new application. No emails in spam either. Do they not respond at all if it doesn’t get approved ?

Answer summary

A user reported their 5 year DTV visa application disappearing from the Thai visa portal after applying from Canberra, Australia. They experienced initial status as 'Pending' which later changed to non-existence without any notification. Comments suggested potential reasons for this issue, including possible lack of information submission or technical glitches with the portal. Users advised verifying application status through clearing browser cache, trying a different browser, or directly contacting the consulate for clarification.

14 repliesnewest first

Click comment and we will ask for your email, then OTP, then name.

Tony ********

If you don't finish and submit plus pay, it's automatically deleted, Pretty much the only reason

5 days ago

Tashy ******

@Tony *******

Hi Tony. I was very thorough with everything and got it all completed and paid within an hour or 2 of starting to fill it out, including the payment .

5 days ago

John ***********

I didn’t have my DTV application disappear, but it took three weeks to be approved. During the process, I had some questions and they also had questions for me and we communicated by email. They were very prompt and professional. Maybe try emailing the consulate where you applied for it.

5 days ago

David ******

Don't know if this is relevant or not but a friend had a similar experience a while back, Only to find a few hours later it was back on and approved.

5 days ago

Tashy ******

David Cook gosh , I hope so. Maybe there’s a present waiting for me in the morning !

5 days ago

David ******

Tashy Klim Fingers crossed for you.

5 days ago

Lynnette *******

Did you apply for 60 day tourist visa? It may have deleted your DTV.

5 days ago

Tashy ******

Lynnette Munoz Hi Lynnette. 60 day visa was for July. I’ve since returned and did this visa on October 27. And they ended up sending the 60 day visa after I landed in Thailand . So that wasn’t activated. I ended up only staying for the 30 days.

5 days ago

Lynnette *******

Tashy Klim if you left and re-entered wouldn't the 60 day visa work? But the DTV application may have been removed because you applied for the 60 day?

5 days ago

John **********

Never heard of that before. Try logging out clearing your browser cache and logging back in. Or try a different browser. The only other scenario I can think of is that you failed to supply any additional information they requested within 14 days.

5 days ago

Tashy ******

@John *********

Today is day 11. But I’ll try a different device with your advice. I can’t clear cache for now . Thank you

5 days ago

ScenicSqu*********

It should never just disappear. It will say rejected if rejected

5 days ago

Tashy ******

ScenicSquirrel6656 That’s why I checked and checked with emails and logged out and in. I thought surely that’s not how you’d be neglected. So , thank you for sharing that info.

5 days ago

ScenicSqu*********

??? Surely this is becoming fraud.

5 days ago