What is the correct SWIFT code format for setting up direct debit payments to Kbank from the UK?

The user is attempting to set up a direct debit payment from the UK to their Kbank account but is facing difficulties in contacting customer service. They inquire whether the SWIFT code for Kbank needs to include the main bank code or the branch code. It is clarified that only the main SWIFT code (KASITHBK) and the account number are necessary for the transaction.