I've downloaded the International Vax cert again and used snipping tool for qr code. Also took photo of the code. All jpeg files. Cropped as per instructions but still wont upload. Any clues? The code is clear so not sure why it won't work
TLDR : Answer Summary
The user is experiencing issues uploading their International Vaccine Certification QR code, despite following guidelines for cropping and clarity of the image. Suggestions from commenters include using simpler methods like taking photos of the screen with a phone and leaving a small gap around the QR code during cropping to ensure successful uploads.