@Garrett **********
you are 100% correct I just needed to exercise a little patience I then took the time to obtain a QR code from Thailand Pass It took some time to convert the pdf files of vaccination proof, QR code of vaccination, hotel confirmation, insurance, passport etc to jpeg files
Once that was done, I submitted the application and POW, in less than 3 min I received my entry QR code from Thailand Pass
Be patient, follow the instructions and it will all work out!