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How can I resolve issues with the THIM app before my trip to Thailand?

THIM app travel issues tour leader registration TDAC travel entry requirements itinerary problems

THIM and TDAC notice

Need a clearer THIM and TDAC explanation? Read the THIM guide on thim.in.th.

David *************

David *************

OP

asked Oct 19, 2026

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I am having problems with the THIM app

I am registered email etc and received my code to enter retrieved my upcoming trip to check date flight nos etc

My problem is the app wants me to register a tour leader / manager but won't let me proceed it also state on my itinerary 0 travelling

Is there a glitch with the app or am I making a schoolboy error

I don't travel until next Monday could this be the issue ?

Bloody frustrating can I just use the tdac route of entry ?

Answer summary

The user is facing an issue with the THIM app, which requires them to register a tour leader or manager before proceeding, yet it's indicating an itinerary with 0 travel entries. They ask if there might be a glitch, if their travel date could be causing the issue, and inquire about using the TDAC route for entry instead.

5 repliesnewest first

5

Click comment and we will ask for your email, then OTP, then name.

Thiéry *******

Thiéry *******

Quelques fois, je crois que c'est à cause de certains navigateurs internet.

0

Bob **********

Bob **********

Just use the online TDAC

3

David *************

David *************

OP

Worked out the problem, because I had my phone set to a larger font the Accept button wasn't showing 🙄

All OK now 😉

2

Gino *********

Gino *********

You are the tour leader. Just put your name.

0

Jean ************

Jean ************

If you have problems with THIM, just do the TDAC.

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