How can I get information on the new LTR visa for Work-from-Thailand professionals?

Question

Hello 👋
Has anyone already gotten a new LTR visa?
It looks like I'm qualified in the category Work-from-Thailand Professionals (LTR-T) but I have not been able to get answers to my questions from official representatives for 2 weeks now. I sent them a letter to the official email, also tried to send a message through the form on their website. Tried to call the phone numbers listed on their website, tried to call specific officers on direct numbers that their Line chat bot provides. There has been no answer to the email for almost two weeks now. On the phone the machine asks to call back later no matter what day or time I call.
It's a very frustrating experience. Have you had the same thing?
I'm thinking of visiting their office next week at the address stated on their website - Chamchuri Square Building. What do you think, is it a good idea?
I just have a lot of questions that I can't find answers to in open sources. I don't even know who I can address my questions other than the official representatives 🤷‍♂️

Ask Thailand · Answer

The user is seeking information about the new LTR visa, specifically pertaining to the Work-from-Thailand Professionals (LTR-T) category, expressing frustration over the lack of responses from official representatives after multiple attempts to reach out via email, phone, and website forms. Other users share their experiences regarding processing times and difficulties in contacting the BOI (Board of Investment), with some suggesting that visiting the office in person may help. There is also mention of a private Zoom call arrangement for assistance.

Alex ******* · Answer

Did you succeed in contacting LTR?  Does visiting in person help?  Thank you.

John ******* · Answer

I got denied under the work from Thailand scheme. One of their unwritten requirements is 100% of your work has to be done in Thailand. If you travel for business meetings from time to time, keep that to yourself.

Todd ********* · Answer

your initial application has been approved? Log into your account and Look under the 'check status' tab. There is really nobody but the staff at BOI to answer your questions. However, you can also apply to Thai Visa Centre to help you facilitate all the documents

Brandon ************ · Answer

I think they are just swamped with applications right now. I submitted my application a few days after it opened and didn't get my approval until exactly 20 days which is what they say is the maximum processing time. I then had a follow-up question and emailed them and it's been over a week with no response.

It's a pretty small department with just a handful of employees and normally only processing 20-50 smart visa applications in a month.

It's a pretty small department with just a handful of employees and normally only processing 20-50 smart visa applications in a month.

How can I get information on the new LTR visa for Work-from-Thailand professionals?

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