ask
Search
Ask
Answered2 months ago

Has anyone encountered repeated document requests from the Thai embassy, despite already submitting the required documents?

Matty ********
asked Aug 26, 2026
3.4k
views
23
replies
5
likes
Hi all, has anyone else received the request for more documentation from the Thai embassy in London when you’ve already uploaded the docs they’re asking for?

They’ve asked me to take another photo when I uploaded a proper photo that was taken in a passport Photo Booth. They’ve asked me for 3 months of invoices which I’ve already uploaded. They’ve asked me for my e-ticket for my flight that I’ve already uploaded. They’ve also asked me for a balance confirmation letter from my bank??any idea what that even is?

Many thanks
Answer summary
The post discusses frustrations with the Thai embassy in London requesting additional documentation even after the applicant has submitted the required files. This includes requests for a different photo, more invoices, and a bank balance confirmation letter, resulting in confusion and concern among expats. Comments emphasize that it’s crucial to provide the requested documents again and to ensure all files are combined into a single PDF upload. Suggestions also include clarifications on photo types and the importance of compliance to avoid visa rejection.
23 repliesnewest first
21

Click comment and we will ask for your email, then OTP, then name.

David *********
David *********
Not just UK
Phil ******
Phil ******
@Matty *******
give them what they ask for please
Louisa ********
Louisa ********
Email or call them to ask for clarity on what is being asked for :)
Nin *****
Nin *****
The photo they ask for will be used on your visa - MAKE SURE ITS NICE SO YOU DONT LOOK LIKE A TROLL FOR 5 YEARS LIKE ME
Janet ********
Janet ********
@Nin ****
Oh good point. :-)
Sam_Wh*******
Sam_Wh*******
Same. Asked me for a second round of documents after the first additional request.
GentleTu********
GentleTu********
Selfie with your phone.

Balance letters seem to be tricky for some but it’s literally a button in my mobile app and I get one instantly with the date and time in pdf format.
Anonymous ******************
Anonymous ******************
Just do what they ask. Maybe they didnt get it or the doc's were not readable. What you asking here for. Do what the embassy requested exactly.
Sefton ********
Sefton ********
Just make very clear pdfs explaining the upload data. Page 1 detailed explanation of what it is and why that is the request, following pages the data asked for.

Make it impossible to not understand.
Ivan ************
Ivan ************
I've seen before they ask specifically for a selfie photo rather than a passport photo. I think they want to ensure it's actually recent and actually you. Balance confirmation letter is different from a statement, most banks should issue this if you ask them.

If they ask for something again you have already provided, I would just provide it again, in the order here. I'd try to think more in terms of "how can I fulfill this request as closely as possible" than "it's ridiculous" even if they are asking for stuff that is similar or already provided.

If there are specific things you find you CAN'T provide (say your bank doesn't issue a letter in that format) that is the time to start thinking of alternatives. And sometimes they will take something else. But I'd try to just follow the request list as closely as possible with the specific documents requested as a first pass.
Ivan ************
Ivan ************
To be more specific, they have a specific issue with taking a photo of a photo, so that could trip you up. They would probably accept a passport photo if you got the photo in digital format directly from a photo studio. But you can't take a printed photo and give them that. This is a general principle.
GentleTu********
GentleTu********
@Iv**
it’s right in front of us they don’t want a passport photo taken in a photo booth.

And they know by now HSBC will issue a balance letter.
Luit *****************
Luit *****************
@Ivan ***********
Perfectly onderstanable, because when you make a photo of a photo with your mobile phone the quality is most times rather doubtful.

With a good quality scanner it might be better.
Alan ******
Alan ******
This is what I would say getting more strict on these dtv visa's
TheEag******
TheEag******
A Bank confirmation letter is Bananas!
پیر ******
پیر ******
They asked me so many documents again and again to the point that I almost gave up on them. But after sending all documents finally they approved my visa.
Daktari ******
Daktari ******
If you uploaded several PDF files ( eg bank statement) they will only be able to see One in each section. You need to combine multiple PDFs into a single continuous file before upload. There are apps available for laptop and mobile to do this. A pain, but unfortunately essential
Welsh******
Welsh******
They want a up to date bank statement. PDF.
Welsh******
Welsh******
Yep. Had the same.
Kool *******
Kool *******
Do what they ask, or they will reject you, even if you did it all before.
Mike **********
Mike **********
I had exactly the same issue, so as stupid as it sounds I resent the exact same pdf and got approval.

I obviously don't know your case but check what you sent and most importantly all documents must be in one pdf not multiples.
John **********
John **********
Just send what they ask for. You can't use screen grabs for bank statements, you need to download PDF statements. For the bank letter they want you to get an official (stamped and signed) letter from your bank confirming the amount in your account
Wannikea *********
Wannikea *********
I'd say they want to see all those documents again.

Activity

21 joined
Matty ********
Matty ********
Matty ********
Matty ********
Matty ********
Matty ********
21
people
Destination Thailand Visa (DTV)
...members
Member 1
Member 2
Member 3
Member 4
Member 5
Member 6
Member 7
Member 8

Related

25
What is the best Thai embassy in ASEAN to get a first Non-O visa based on marriage?
483457d
What is the best nearby embassy for applying for a non-O visa in Thailand?
9466142mo
Can I apply for a DTV visa at the Chicago consulate with only 2 months of bank statements, as long as I meet the $16,000 minimum?
657341y
How long do I have to submit a requested document to the Thai embassy while on holiday?
417131y
What has been the experience with the Thai embassy in London regarding visa applications?
882531y
What is the process and timeline for applying for a retirement visa in Thailand, and can I travel on a holiday visa if my application isn't processed before my arrival?
2.5k19241y
Why is the Thai Embassy requesting my CEO's passport for my visa application?
2.5k20201y
Can I apply for a DTV visa from either Vietnam or Indonesia, and is a Thai bank statement acceptable?
684342y
Do I need to go to the embassy to apply for the ED Visa if there’s no Thai embassy in Tunisia?
2.3k2292y
What documents and bank statements are accepted by the Thai embassy for a workcation visa application?
656212y
What should I do after my DTV visa application was rejected due to a naming error?
6.8k49732y
Is it acceptable for my bank statement to be in a language other than English when applying for a visa in Thailand?
827332y
Does my bank statement for a Thai visa need to be from my home country?
4572y
Can I apply for the new DTV visa at any Thai embassy outside of Thailand or in my home country?
2.3k17122y
Can I change my flight after obtaining a Non-O visa based on marriage for Thailand?
1.3k6172y
How can I successfully apply for a Non-O visa from Australia using the eVisa system?
3.8k27463y
Is 'United Kingdom of Great Britain and Overseas' the correct nationality for applying for a Thai TR visa as a British citizen?
856533y
What is the process and requirements for applying for a 90-day Non-O visa in Bangkok or Samui?
63543y
What documents are accepted as proof of residency for minors applying for an ED visa in Thailand?
81054y
What documents do Venezuelan citizens need to apply for a Thai tourist visa?
463114y
Do you need to fill out the Thailand Pass application completely at once, or can it be saved for later?
700435y
What are the current visa options for traveling back to Thailand from the UK?
5.3k58186y
Do I need to translate Thai documents before sending them to the Thai embassy in London?
748426y
Can a foreign bank account be used to demonstrate financial requirements for a Thai retirement visa application?
991566y
What are the requirements for obtaining a Non-O visa from the Royal Thai Embassy in Islamabad?
1.6k11129y

Resources

Need help with your retirement visa?