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Do I need to submit a password-protected PDF or are screenshots acceptable for my bank statement application in Hanoi?
Visa ApplicationBank StatementPDF RequirementsHanoi EmbassyDocument SubmissionKasikorn BankExpat Advice
Sep 18, 2025
7 months ago
Tony ********
ORIGINAL POSTERHello I made a request for a bank statement online on my kasikorn app, they sent me my statement by email, however to open the PDF I have to enter the password which is my complete date of birth in numbers. When I make the request do I have to send the PDF or are PNG screenshots accepted? I plan to apply in Hanoi. Thx
TLDR : Answer Summary
A user inquires about the validity of using PNG screenshots of their bank statement instead of the original PDF for a visa application in Hanoi, after receiving the statement with a password requirement. Community members offer various solutions, including unlocking the PDF, suggesting screenshots may be acceptable, and discussing the importance of maintaining the document's integrity.
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Kevin *********************
What site address are you using for submission to Hanoi embassy?
Wannikea *********
@Kevin ********************
it's a document submission field in the evisa website form application.Reply to
Wannikea *********
Reply
Anonymous ******************
The pdf from a bank is usually digitally signed. It proves its integrity and authenticity. If you make a picture or print it to another pdf you lose it.
So professionally it would be best to provide them the password - which actually isn't secret in this case. If you choose another way - it's up to them if they accept it or not.
So professionally it would be best to provide them the password - which actually isn't secret in this case. If you choose another way - it's up to them if they accept it or not.
Kevin *********************
Anonymous participant 271 so using your Thai bank account is ok?
Anonymous ******************
@Kevin ********************
yes, it's totally fineKevin *********************
Anonymous participant 271 thank you!
Reply to
Kevin *********************
Reply
Tony ********
ORIGINAL POSTERParticipant anonyme 271 hey ok but where do I write the password for them? and will they see it?
Anonymous ******************
@Tony *******
good questionReply to
Anonymous ******************
Reply
Tony ********
ORIGINAL POSTERI used a tool to unlock the PDF so now the file opens without a password, thank you.
Winston ************
Screenshot should be OK
Gareth **********
Try opening the PDF and putting your password in, then print it and select print to PDF. That should give a PDF without the need for a password.
Reply to
Gareth **********
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