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Do I need to submit a password-protected PDF or are screenshots acceptable for my bank statement application in Hanoi?

Visa Application Bank Statement PDF Requirements Hanoi Embassy Document Submission Kasikorn Bank Expat Advice

Sep 18, 2025

2 months ago

ORIGINAL POSTER

Hello I made a request for a bank statement online on my kasikorn app, they sent me my statement by email, however to open the PDF I have to enter the password which is my complete date of birth in numbers. When I make the request do I have to send the PDF or are PNG screenshots accepted? I plan to apply in Hanoi. Thx

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TLDR : Answer Summary

A user inquires about the validity of using PNG screenshots of their bank statement instead of the original PDF for a visa application in Hanoi, after receiving the statement with a password requirement. Community members offer various solutions, including unlocking the PDF, suggesting screenshots may be acceptable, and discussing the importance of maintaining the document's integrity.

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Kevin *********************

What site address are you using for submission to Hanoi embassy?

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Wannikea *********

@Kevin ********************

it's a document submission field in the evisa website form application.

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Wannikea *********

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Anonymous ******************

The pdf from a bank is usually digitally signed. It proves its integrity and authenticity. If you make a picture or print it to another pdf you lose it.

So professionally it would be best to provide them the password - which actually isn't secret in this case. If you choose another way - it's up to them if they accept it or not.

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Kevin *********************

Anonymous participant 271 so using your Thai bank account is ok?

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Anonymous ******************

@Kevin ********************

yes, it's totally fine

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Kevin *********************

Anonymous participant 271 thank you!

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Kevin *********************

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Tony ********

ORIGINAL POSTER

Participant anonyme 271 hey ok but where do I write the password for them? and will they see it?

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Anonymous ******************

good question

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Anonymous ******************

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Tony ********

ORIGINAL POSTER

I used a tool to unlock the PDF so now the file opens without a password, thank you.

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Winston ************

Screenshot should be OK

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Gareth **********

Try opening the PDF and putting your password in, then print it and select print to PDF. That should give a PDF without the need for a password.

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Gareth **********

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