What are the current customs requirements in Khon Kaen for packages sent from abroad?

so I just checked the customs regulations and it says if you use the broker service then customs only need to have a certified true copy of your passport to be registered as the importer. It is up to DHL to decide whether they, DHL, need to see your physical passport.

Ups is best

Yep DHL wanted to 'courier' my passport over to make a copy.....1000 bhat fee.

Ended up emailing them the copy, they still got me on a bunch more 'fees'.

Thailand post, wonderful, straight through with tracking and clear notifications all the way on the app

I hate dhl in Thailand.. I now get my buzzers sent by FedEx... And cheaper import tax

it all depends on how the items were described on the paperwork. Eg If the keyword “food” pops up, it may be flagged. The contents will not have been inspected yet.

Never had issues with DHL for food supplements. Just recently imported a couple of shipments from the USA. However, I chose to put the shipments in my wife's name and send copies of her ID.

Food items may be different but I don't see the issue with importing a bag of chips.

Its normal

I’ve always had problems with DHL. There are far better services for shipping to Thailand. Fed Ex or the USPS will do a better job IMO.

food is a restricted item, but that does not mean customs will always spot it. initially what you said on the airwaybill and the commercial invoice will determine what customs will do at paper screening time ( viewed by customs as data and images submitted by DHL). If customs spot it, then your shipment becomes formal and you need to register etc. as a importer and provide any missing details sufficient for customs to assess if a food and drug administration license is needed. Once this happens DHL can do nothing but comply with the regulations and send the shipment down the formal chsnnel. your shipment is on hold and may be inspected once the required formal paperwork is submitted electronically by DHL.

DHL is a rip off. I went and registered at the office. Keep your original passport!

There are a number of items that require special criteria to be met in order to allow their customs clearance into Thailand. Foodstuffs is one of them.

Its the food (chips) that they have pulled it up on ,on most postal sites at this time have food listed as restricted and/or banned without a cert of some kind .i think they are trying to get you to admit that you have tried to import food by you listing the items so they can fine you for not having the cert im guessing ?

Yeah. I always have stuff shipped in using the sending country’s mail service.

So far from usa and Australia no issues.

I had to pay my 1st import tax on the last parcel from oz. no issues.

I order from amazon usa. I pay amazon the import tax. It arrives in 5 days. Last order amazon refunded the import duties! (If it is less the refund. More, they eat it)

Stuff from friends in usa get in for free. (Usps) declared value is low.

Never us DHL ( or UPS...but dhl is worse)

You are being extorted - plain and simple

Had the same experience for a parcel I sent to

Myself from Australia when I went back for a few weeks, the costs to get it were stupid so they sent it back to aus, I also had to go to customers here in Thailand with original passport..... very frustrating. 😀

I had the same thing happen when I ordered a battery from overseas... I determined it was not worth the hassle to get licensed as an importer/exporter to save six dollars over ordering locally... Amazon seems to have a good system worked out that is pretty smooth, so if you really need something, and it qualifies for shipment to Thailand, that may be an available option in the future. As stated above, how it is shipped and what is on the waybill will determine how customs wants to handle it.

DHL is the worse service and support shipping company. USPS might be slower but better. Speaking by experience. Sorry for your trouble though.

totally normal - you need to pay them and let them do it - otherwise it will go back or you pay storage - cause you dont have the license -

I‘m guessing it’s more of how it was sent from the US, if they declared what inside or not. My family sent stuff to me through DHL and regular post office mail, things were fine. I didn’t have any problems.