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Answered5 months ago

What are the best alternatives to UPS for receiving packages in Thailand?

Floyd ******
asked May 29, 2026
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I'm not sure if this is the place to ask this but my son tried to send me something UPS from the United States and I am up in phetchabun ,Nong phai

Has anybody used UPS to receive packages if there's an alternative what is it thank you
Answer summary
The conversation centers around the difficulties and experiences of receiving packages in Thailand, particularly the inadequacies of UPS for deliveries. Multiple comments highlight DHL as the most reliable service, while discussing alternatives such as FedEx and Thai Post. Some users share personal experiences with package delays, customs fees, and optimal shipping practices, recommending DHL for its speed and reliability despite higher costs.
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Bob *****
Bob *****
Don't use FedEx or UPS go with DHL
Bill *********
Bill *********
I've used UPS to send packages to myself on 4 different occasions. Other than one that experienced some flight delays coming out of China, everything arrived in good order within 4 or 5 days. Just before it's out for final delivery, I get an email notification to go to their website to pay whatever duty charges are involved. Once that has been completed then the delivery is made the next day.
Bob **********
Bob **********
DHL
Floyd ******
Floyd ******
OP
My son sent the package UPS now they say it's at customs he paid over $400 to ship it here and they want me to pay $75 and some change to get it there's no way whatever you sent me is worth that much money
Manuel *******
Manuel *******
Used DHL last week, was here in 4 days from USA
James *********
James *********
My "Go To" is DHL. USPS works, but slow.
Andy ******
Andy ******
Agree with other posters: DHL is most reliable in my experience. Also, not the most expensive.

UPS was OK.
Jean ************
Jean ************
No worry. It will arrive.
Thomas ********
Thomas ********
UPS does not deliver to Thailand. DHL does.
Floyd ******
Floyd ******
OP
Thomas Ripley my son shipped me a few small items I told him to mail it but he shipped them UPS UPS said it would be here in 4 days but I didn't receive it so I'm looking for a different means they do have an office in Bangkok but then they have to subcontract it
Ian ********
Ian ********
If you live in a village will the postie be able to read the address?
Steven ***************
Steven ***************
I have used Thai Post, Fed-Ex and DHL. DHL has been the fastest and most reliable. Thai post is the cheapest but takes a lot longer and Fed-Ex falls in the middle. Personally I don't mind paying a little more for the speed and reliability of DHL.
JJ ***********
JJ ***********
Ive used DHL before
Phil ********
Phil ********
If time is important, you probably don't want material going through the Bangkok post office. I prefer FedEx.
Stoney **********
Stoney **********
DHL it’s more expensive but they will get it to you
Floyd ******
Floyd ******
OP
Thank y'all very much appreciate the input
Phil ******
Phil ******
@Floyd *****
advise him to put thai and English on the parcel.
Gary ********
Gary ********
Good luck to you
Gary ********
Gary ********
I think in Thailand you have better chances with DHL

* USPS Priority Mail International → handed to Thailand Post. Usually the cheapest option and surprisingly reliable for non-urgent items.

* FedEx International Priority → also very good, similar to DHL.

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