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Answered4 months ago

Will my replacement credit card sent from Canada to Thailand via DHL or FedEx get through customs?

David **************
asked Jul 3, 2026
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If I had a family member mail me my replacement credit card by DHL, UPS or Fedex from Canada to Thailand, would it go through alright, or would Thailand Customs stop it, hold or reject it? Thanks.
Answer summary
Many users shared positive experiences about receiving replacement credit cards sent from Canada to Thailand through couriers like DHL, FedEx, and UPS. Most confirm that customs did not pose issues, treating cards as documents. However, some suggested labeling the package appropriately and using tracking services to ensure smooth delivery. A few noted exceptions with DHL regarding specific policies. Overall, sending a credit card to Thailand is generally considered safe with proper precautions.
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Wayne **********
Wayne **********
I had AMEX send me a replacement card serveral times to Phuket via DHL, never an issue.
Jita****
Jita****
I did that, it arrived with no issue. Used FedEx
David **************
David **************
OP
Jitae929 I just put replacement bank card on the package contents then.
Michaël *********
Michaël *********
never had an issue.
David **************
David **************
OP
Michaël Vincent I should just send it using a courier and say it is a replacement bank card, with no value.
Michaël *********
Michaël *********
David Vankerkhoven use DHL they deliver everywhere in Thailand, fast. I previously had people send me a letter with a bank card via Canada Post and received it from a Thailand post in 20 days. I would not write a bank card just say documents/gift 0 value.
Mel ******
Mel ******
Sometimes it works for me. Sometimes not
David ********
David ********
Mine come from uk no proplems
Kenny *****
Kenny *****
Received replacement card from US via courier no problem.
Massimo ********
Massimo ********
My Italian bank sent last month to my Thai address a replacement credit card using DHL.

The only issue was that the address provided by the bank to the courier was incomplete.

DHL Thailand contacted me and I provided the full address.

The following day I got my card.
Ken ********
Ken ********
I've had it done twice thru snail mail and no problem either time..
Adam *****
Adam *****
I've had several cards sent to me over the years, no issues at all.

Just normal post, it's just another 'letter'
Graeme *******
Graeme *******
Why would customs stop a credit card it's a document. Are you living here legally should be no problems.
Richard ********
Richard ********
I had DHL reject my bank card being sent to me from UK. Said they aren’t allowed to send due to money laundering restrictions
Bob *****
Bob *****
dhl only.

fedex never released my package and never contacted me when my bank sent me a replacement card. not once but twice. it was only when I had them send it differently that I got it.
David **************
David **************
OP
Bob Fom It worked with DHL.
Joe *********
Joe *********
I’m with RBC and they send me my replacement cards to Thailand with no questions asked
Rick *******
Rick *******
just got mine from my sister in Calif. by DHL, no problem
Andrew ***********
Andrew ***********
No problem at all, it won't be held at customs. Have had a number of documents sent to me from NZ including cards. Never an issue.
Jennifer ********
Jennifer ********
I've done it by FedEx. No problem, they don't open it. It should say 'documents' on the label.
James ******
James ******
I’ve done it for 18 years
Stuart ********
Stuart ********
Make you sure you put a block on the card and only remove it when you receive it.
Gerar ********
Gerar ********
No problem, I did it several times with DHL.

But place the card between 2 thick papers so people don’t feel it.

Less change of the package getting lost. 😳
Glenn ******
Glenn ******
I have had cards delivered here by both USPS Priority International and by DHL.
Kevin **********
Kevin **********
I only use FedEx.
Terence **********
Terence **********
POst not great here
Paul ********************
Paul ********************
Has to be DHL, I get my cards sent from Singapore by courier.. But only DHL allowed to do it
Thai *****
Thai *****
If it's not sent recorded delivery, it may get thrown at the back of the sorting office. I had to offer the local post master a 100baht reward if he could find a package of mine he said never arrived. He found it. If it's recorded, they have to deliver it.
Ron ******
Ron ******
I used DHL, no problem
Marcel ***********
Marcel ***********
My bank sent mine from Canada got it in less than 10 days
David ******
David ******
Marcel Patenaude My UK bank sends me new cards all the time when original expires
Bernie ********
Bernie ********
Should come through without an issue. Just be sure to classify the package as a bank document.
David **************
David **************
OP
Bernie Miller Replacement credit card
Bernie ********
Bernie ********
David Vankerkhoven I've been using bank document without a problem. Whatever works.....
Joey *****
Joey *****
Mine from USA by regular post from bank NEVER arrived!! So, rethinking & reordering.
Frank ******
Frank ******
Camouflage in card or two magazine pages
Kevin *********
Kevin *********
DHL
Leigh *******
Leigh *******
No issues but I have mine inside a slim book or birthday card
Cherie ********
Cherie ********
Had mine FedEx to me, no issues
Glyn **********
Glyn **********
TD Canada Trust sent me a new ATM card using a courier. It got to Hua Hin in a matter of days. They didnt even charge me a dime for that...
Mike *******
Mike *******
My bank sent a replacement CC from Ottawa, Canada to Ao Nang/Krabi last year. No issues. I think it was sent UPS or FedEx. Needed to sign for it with ID.
Deborah *******
Deborah *******
Mine always goes inside a book
James *******
James *******
DHL works well for me, everytime
Ivan **********
Ivan **********
Only DHL in Thailand have permission to work with special delivery like passports, bank cards and specific private information
Max****
Max****
Ivan Shtarbov I got mine with UPS just a month ago
Jeffrey *********
Jeffrey *********
Ivan Shtarbov I'm not sure what you mean by "permission" - I've received credit cards here via both UPS and Thai Post with no issue.
Richie *******
Richie *******
Just send recorded i sent a card from UK to Thailand 🇹🇭 took 4 days to arrive.
Tony *********
Tony *********
I've just done that with 2 cards from Australia inside a b.day card...registered mail....took 5-6 days no drama
Garry *********
Garry *********
Tony Timmins I've had to do it a few times from Aust. Last time was just regular mail, faster than a previous one sent registered.
Faron *************
Faron *************
I’ve gotten catdd from DHL before 
John ********
John ********
Is this a replacement card?

Twice I had my CC used for purchases I didn’t make.

Chase sent me new CC’s, no cost, no hassle to me.
James *******
James *******
Will be fine
Kevin *******
Kevin *******
Lost my replacement cheques, I had to reorder arrived on time the second time round . Give specific delivery instructions with contact number
Jon ******
Jon ******
Make sure it's recorded delivery, less chance of it getting lost on the way. I had something arrive 1yr after it was sent ordinary mail
Manuel *******
Manuel *******
DHL no problem. Make sure there is a phone number here, they will call when the delivery is scheduled
Gorgon *****
Gorgon *****
Lost ATM card twice over the years....both times delivered promptly by DHL....be ultra specific about address, smaller your location the more it has potential to slow delivery within Thailand.....get tracking number. Much better to get bank to send it, though..nightly jet via Japan.
Teddee ********
Teddee ********
I had mine sent FedEx no issues
Gregory ********
Gregory ********
I’ve done it about 4 times. Only in the Philippines they wouldn’t send it.
Craig **********
Craig **********
I just did that with Fed X came to me with in 3 days directly
David **************
David **************
OP
Craig Richards You said it was a replacement bank on the package
Bill **********
Bill **********
I had one fedex no problem 2 days
Magenta********
Magenta********
Buy a book, wrap it, put it inside and send. Just saying.
Steve ********
Steve ********
I have found it to be hit and miss if it’s from the card company, but I usually get it if it’s mailed by my daughter.
Max****
Max****
I got mine (From Europe) with UPS within 5 days to my condo in bkk. Sealed envelop. No problem. No extra payment.
Tommy ********
Tommy ********
I had a similar experience a few years ago.

You will probably have to pay an import duty on the card.

If I remember correctly I paid 28b
Brandon ************
Brandon ************
I had documents mailed to me through DHL without any problems. A credit card is essentially just a document, especially if it's with all the other stuff that goes along with it. Shouldn't be an issue.
David **************
David **************
OP

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