I tried doing the 90 day report online and once I filled out this page and submitted I just get the below message to contact immigration branch office in my area. Is this normal? Tried in chrome, Firefox and edge

Barry Tewes posted in an unrelated thread,

I have seen that it is possible to do a 90-day report online is that a safe way of doing it as I live a 2-hour drive from Chiang Mia?

Apologies to bring this topic again but it’s really confusing and I am not getting proper answers from anywhere. Well, I am on ED-visa and my extension is on Friday. I had a short trip outside Bangkok for weekend and now I am back in my condominium. Hotel where I stayed mentioned me that they informed the immigration with docs like visa and passport only.

Now since I am back in Bangkok again and informed to my condo owner to do online report but he mentioned that he is confused with term “ช่องทางเข้า” when he tried to do online with mobile app. Isn’t this term referred to those who come to Thailand from overseas.

Any advice on this.