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What tips do expats have for using mobile services and getting around in Thailand?

Apr 16, 2026
15 days ago
Tips for DTVers once they’ve arrived. Long but I hope this helps somebody.

eSIM:

I use AIS. Got a “AIS LUCKY TOURIST SIM, Internet 2 Baht/MB. Call any network 1 Baht/min. VDO Call 2 Baht/ min. SMS 3 Baht. MMS 5 Baht. (VAT excluded)” and stopped by a booth at BKK and had them help me activate it. This also gives you a local Thai number.

Originally got a 30day unlimited data pkg. Don’t need a voice package because the sim allows local calls for 1B/minute. The other charges don’t really matter because it’ll use data. Didn’t see a long term unlimted data plan after my 30 days so I opted for “Net Marathon Max! 2,750 Baht (VAT included), 100GB/month Internet at 15Mbps speed. valid 12months”. Never came close to using 100gb/month and speed was plenty fast for me. 2750B for the year!

VPN:

Comes in handy. Connect to stream stuff in your home country.

QR code/scan to pay:

You need a Thai bank account for this. Which DTVers can’t get. Or…Use the TrueMoney app. Sign up then apply for the “Advanced Account”. Once approved it gives you 30 personal scans/mo free. After 30 it’s a nominal fee per scan. I’ve never gone over 30. You can easily add money to the account at 7-11 (and other not as easy places). 7-11 limits you to adding 3000B at a time but yesterday I added another 1000 right after. So not really a limit I suppose. Paying at bigger established merchants do not count to towards the 30.

You can also tie the app to Grab which makes life easier. Auto-pays for rides, food, etc. Does not count towards the 30 scans. Just make sure you have a big enough balance.

I also recommend getting their virtual credit card within the app. It’s a Thai issued credit card which comes in handy. No fee (I think) and deducts from your normal balance. Might only be an advanced account feature.

Streaming services:

As long as you have a Thai number, everything is cheaper subscribing in Thailand. (Except for Google AI Pro, what’s that all about?). Netflix was easy to tie to a credit card. Through my AIS eSIM I got a Prime Video and HBO package. That is being deducted from my AIS balance (which I top off with a credit card through the app). YouTube premium had to be charged to a Thai credit card. I used my TrueMoney virtual card. 🙂 That’s as far as I’ve gone so far.

The virtual card also came in handy when I had to pay for extra baggage on Thai Air. Over the phone they wouldn’t take a US Visa or MC. I did have to run to 7-11 and top up the balance first.

Getting around:

Bolt is usually cheaper than Grab. Grab is auto deducted from my TrueMoney. Bolt is cash but I usually scan to pay. Everyone has a QR code. Ive taken a bunch of rides from each platform. Sometimes the driver will cancel but I’ve never had any scam issues you read about.

Bangkok specific getting around:

BTS I got a “Rabbit” pass at the ticket booth and added money to it. Just tap at entry and exit. Don’t need to worry about individual tickets. Need a passport to sign up though.

MRT you can tap your credit card (even US ones) at entry and exit if it has the touchless chip.

Bus I use Google Maps to get the route. Pay attention to the bus numbers as they approach and flag down the right one. Board and the ticket taker will come to you. Show/tell them the stop and pay them. Coins and 20s here. Don’t use 50s or 100s. Hit the buzzer when your stop is approaching.

I think that’s about it for now.
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TLDR : Answer Summary
This post provides comprehensive tips for expats in Thailand, particularly regarding mobile services, payments, and transportation. It recommends using an AIS eSIM for affordable data and local calls, explains how to utilize VPNs for streaming, and emphasizes the importance of QR codes for payments, with suggestions like using the TrueMoney app for transactions. It also shares insights on local transportation options, such as the BTS and MRT systems, and suggests alternatives like Bolt for ridesharing. Comments from the community add further suggestions about payment apps and health insurance.
Deidre *********
QR scan without a Thai bank: Moreta Pay and/or Deep Pocket
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Anonymous *************
ORIGINAL POSTER
@Deidre ********
don’t know about deep pocket but Moreta isn’t as good. Personal scan is in beta and they charge fees for everything.
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Deidre *********
Anonymous participant i’m using moreta pay (regular and beta) just fine! Without a bank, all of them charge fees so 🤷🏾‍♀️ pick your poison 😅 or carry cash 😂
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Deidre *********
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James ********
Thank You for your helpful report 👍
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Anonymous ******************
You still need to bring Thai baht in cash with you to top up true money wallet, if your cash dries up you still have to use the ATM and withdraw cash, basically you need cash everywhere
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Lin ******
There is also Moreta Pay is a mobile fintech app designed to help travelers and expats pay like locals in Southeast Asia—specifically in countries where QR code payments (like Thailand’s PromptPay) are the standard.

Since many small merchants and street vendors in Thailand don't have card terminals but do have QR codes, Moreta acts as a bridge for foreigners who don't have a local Thai bank account.
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Reed **********
Absurd fees and app goes offline when your in line with no physical cash quite often still. Personal fees, a flat baht fee per TX, fees to deposit the cash first also. Very sad as they dud offer close to 1 percent cash back to get customers to sign up then removed it and made the fees higher than anyone else
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Anonymous *************
ORIGINAL POSTER
@Lin *****
Moreta is not as good. Personal scan is in beta and they charge fees.
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Anonymous *************
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Charlie ***************
Thanks 🙏
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Steve *******
Don't forget to get proper health insurance.

I use Safetywing with worldwide coverage, which also includes physical therapy, mental health, precautionary treatments, yearly testing and dental. I've made over 10 claims in the past 2 years and it's been smooth and easy every time 👌😌

Here's the plan I use:

****************************
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Frank-Steven ***********
A good beginners tutorial. 👍
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Random******
I’m just curious, all pretty decent advice so why anonymous 🤨🤣
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Anonymous *************
ORIGINAL POSTER
RandomJoe_ZA why not?
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Anonymous *************
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Greg ********
Good one about cheaper Streaming and other plans. Spotify is cheap as are some of my AI tools ie 300 THB a month instead of 15 USD. I had not noticed the Google Pricing - I have a Pro Personal Account and Google Workspace - going to check.
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Carlos *******************
For internet there are tons of better plans than this one. The best way is to find online and ask the staff there.For example
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Es ******
@Carlos ******************
but that’s 400 baht per month for 100Gb, while the Net Marathon Max gives you 100gb per month for 2750 baht per year. So how is that better?
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Anonymous *************
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@Es *****
there’s also something about how many times you have to go in person to a store and reconfirm your account with a passport. I think that had something to do with me choosing the year. 
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Carlos *******************
@Es *****
when i read it first before commenting i though it was 2,750 Baht per month, not year. So it's not that bad actually... but it's more about conditions, pay a bit more to have 5g speed instead of 15mb and get a plan to pay month by month instead of a whole year commitment.
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Es ******
@Carlos ******************
I have this plan and the speed is usually between 100-200mbps, sometimes more 😅
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Carlos *******************
@Es *****
the one the OP mentioned?! not bad!
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Es ******
@Carlos ******************
yes! I don’t know why they advertise it as 15mbps because it’s not true haha it’s extremely fast most of the time (except when there’s an island wide power outage and everyone is using their phone as a hotspot lol)
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Es ******
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