What information do I need for the Thai visa application regarding reference number and dates?

Users are facing confusion while filling out the Thai visa application regarding the required reference number and the start and end dates. The reference number should be related to the visa application, while the start date is when the application was initiated, and the end date is when it is submitted. Several comments suggest checking email confirmations, ensuring the application is thoroughly filled out, and navigating the application status effectively. It's noted that assistance is available from others who have experienced similar issues.