Answered2 years ago
What do I need to do to update my passport information for my Bangkok Bank account?
Updating your passport info at your bank or the money will be confiscated rumors. Is ABSOLUTELY FALSE. It’s true that all foreigners with Thai bank accounts need to update their passport information or they will not be able to use the bank phone apps. I bank with Bangkok bank hope this helps and people don’t panic.
Answer summary
Foreigners with Thai bank accounts, such as those with Bangkok Bank, must update their passport information to avoid restrictions on mobile banking services. It is a common misconception that not updating this information will lead to confiscation of funds. Instead, accounts could be frozen if passport details are not updated within 30 days of receiving a new passport. Additionally, users are required to have a Thai mobile number registered in their name linked to their bank account for mobile banking access.
27 repliesnewest first
Click comment and we will ask for your email, then OTP, then name.
Michelle ********
You are required to have a Thai mobile number registered with your passport name, this is linked to your bank account.
Ian **********
@Michelle *******
no it's not. My mobile is registered in my wife's name and I've been extending my visa for 5 years, but you do need to update your new passport with the bankGreg ********
@Ian *********
***********************************************************
*****
6/?bid=1 "the name registered on the SIM card must match the account holder’s name."Greg ********
@Ian *********
The new rules state the Sim must align with the ID holder for the account and only one device per account.Michelle ********
@Ian *********
You will loose access to the banking app soon.You need to go and update it.
Brandon ************
@Ian *********
They won't let you do that forever. Many people reporting the same situation and having to go get a new phone line just for their extension.
Xu ****
Banks now require updating phone information, and the phone number must be registered in your own name! If not, use of mobile banking will be restricted after
****
.
Tim ***********
@Xu ***
does this has to do something with the mobile ID ?Greg ********
Greg ********
@Tim **********
Yes the Sim must be registered in your own ID ie Passport. It is one device per account too. This is all to do with mule accounts for scammersXu ****
@Tim **********
If the mobile phone number is registered in your own name, you don’t have to go to the bank to do anything! If not, you need to apply for a mobile phone number in your own name and go to the bank to change your mobile phone number.
Anonymous *************
OP@Xu ***
mines is in my name and when I asked they said everyone.
Rafael *********
So what should i do bro, i use Bangkok bank, but i dont know what changed
Anonymous *************
OP@Rafael ********
bring your passport debit card and that’s it.Clint *********
They won't take your money. But they will freeze your account if they find out. The banks are more integrated now. They know when you get a new passport. Your bank account should be updated within 30 days of receiving your new passport
Andrew *******
@Clint ********
100% they have absolutely 0 resources to see when and if you got a new passportGreg ********
@Clint ********
How does the bank know if I get a new passport? Absolute nonsense. Yes I need to update passport details at my banks but there is absolutely no way they would know if I did not tell them. Who woud tell them? The UK HMPO or Thai Immigration? The only 2 possible?
Andrew ********
@Clint ********
Got my new passport 7 weeks ago.... Both accounts are working fine ..Clint *********
@Andrew *******
wait till they check. You will be locked out. I have 4 accounts here 1 was frozen and the others were fine. It just depends on when they random kyc pops up. Which it will
Vitaly ********
@Clint ********
they do freeze accounts but it works differently: every 1 or 2 years or never (depends on the bank, the branch and about a thousand other random variables) bank employees decide it’s time to check if your record is up to date, they try calling you a couple of times, you don’t pick up, they decide they’ve tried their best to get in touch with you, so they block your account.Then you go to your bank to see why your banking app is acting up and they give you this form where you put your address, income numbers/sources, etc. That’s the drill, has nothing to do with you getting a new passport
Andrew ********
@Clint ********
Probably the bank in questionBoth accounts I have are fine
However my Bangkok Bank account which I opened in 1991 was closed via Covid... They took many thousands of baht from my account and closed my account
(I spent all of the Covid scam in Bangladesh)
But my other accounts were not affected
So again... Depends on the bank
Anonymous *************
OP@Clint ********
no freeze I asked them just can’t use your bank app on your phone.Clint *********
Anonymous participant that is literally a freeze
Anonymous *************
OP@Clint ********
ypu can still have access to your money by going In the bank or atm. That is not a freeze.
Cam ********
More info please…
I have a Bangkok bank account. What do I need to do? I only got this account a bit over a month ago…
I have a Bangkok bank account. What do I need to do? I only got this account a bit over a month ago…
Greg ********
@Cam *******
If just account is new you should be fine. Basically the account must match the name on the SIM card which must be tied to an ID such as passport. ***********************************************************
*****
6/?bid=1Anonymous *************
OP@Cam *******
might not need to if it’s that new but if you do bring your passport debit card and that’s it.Activity
13 joined13
people
Related
25What are the safest Thai banks for expats to avoid account freezes?
15.2k1241886mo
What are the experiences of expats in opening bank accounts in Thailand?
6k51609mo
What should I do about transferring my Bangkok Bank account to a new iPhone without risking account closure?
4.6k35491y
Why are foreigners considered low value customers by Bangkok Bank?
5k231001y
What should I do about my Bangkok Bank account after being out of Thailand for over a year?
5.7k39341y
What are the common experiences and solutions regarding frozen bank accounts at Bangkok Bank's Central Pattaya branch for expats?
3.5k24381y
What are the issues expats face with Bangkok Bank's account freezing policy?
24.8k1134771y
What are the recent issues with bank accounts in Thailand, especially for foreigners?
5.7k46481y
What experiences have others had with frozen bank accounts in Thailand?
15.7k403441y
Will my Bangkok Bank account remain accessible and accept deposits while it is locked?
4.9k39501y
How will the new Bangkok Bank rules affect my Marriage Visa renewal with the 400k requirement?
4.2k33421y
Do I need to worry about my visa status when verifying my phone number for Bangkok Bank?
1.5k10131y
Why are Bangkok Bank accounts being frozen for DTV visa holders, and what are the alternatives?
14.2k1291181y
Why is my account number missing in the Bangkok Bank app?
1.8k1081y
Can you open a bank account in Thailand on a tourist visa?
11.1k781551y
Why was my Bangkok Bank account frozen, and how can I unfreeze it as a DTV visa holder?
11.3k731311y
What should I do after receiving a notification from Bangkok Bank?
9.2k68612y
Can my Thai wife open a joint bank account with me in Thailand as an expat?
6.8k33522y
What documents do I need to open a Bangkok Bank account as a foreigner living in Bangkok?
4.4k14172y
What do I need to open a Bangkok Bank account for my retirement visa in Hua Hin?
653243y
What documents are needed to open a bank account at Bangkok Bank in Chiang Mai for expats?
8861113y
Is it necessary to purchase a life insurance policy to open a bank account in Thailand?
9.3k77894y
What do I need to get a residency letter from immigration to open a Bangkok Bank account?
3.3k27245y
Why is it so difficult for foreigners to open a bank account in Thailand?
11k102886y
Which Thai bank is the easiest for foreigners to open an account?
8.4k81566y
Resources
Need help with your Thai visa?
#1 visa agent · 4,000+ reviews · 100,000+ expats served