ask
Search
Ask
Answereda year ago

What are the age restrictions for using mobile banking apps in Thailand?

Jorge ****
asked Nov 27, 2025
3.1k
views
15
replies
8
likes
This post is about "everything else". Been using the yellow bank for a couple of decades, atm, online website, foreign transfers, etc. Some days ago got a notice they were dropping the online website and to use the phone app instead. This happened a year or so ago with the purple bank, and everthing went smoothly. Yesterday I went to the original yellow bank branch and they required SIM card mobile data turned on in the registerd phone number as well as a letter from the phone co saying it was my number. I complied and today I returned. After all the photocopying and signing, they told me I was no longer elegible to sign up for the phone banking app because I was already 70. Went to a second branch where they confirmed the same. Passbook and atm are still useable. If I had the phone banking before 70, I could still keep using it. First time am denied a public service because of age. Moral: get your phone banking app while you are still young... 😀
Answer summary
The post discusses a personal experience regarding age-related restrictions imposed by a Thai bank that affected access to mobile banking services. The user narrates how they were denied the ability to sign up for a phone banking app after turning 70, highlighting potential age discrimination. Comments suggest that this issue may not be widespread across all banks in Thailand, as other individuals have successfully used mobile banking services past the age of 70.
15 repliesnewest first
8

Click comment and we will ask for your email, then OTP, then name.

Todd *********
Todd *********
same for medical insurance before 60!
Tony *******
Tony *******
I am 71 and opened a bank accout with Kbank in September. They set up my phone banking as well.
Tony *******
Tony *******
That was issued by KBank as well
Sue **********
Sue **********
@Tony ******
oh thats strange, my friend didn‘t get the App due to her age (71) 🤷🏻‍♀️
Tony *******
Tony *******
@Sue *********
which bank was it?
Sue **********
Sue **********
@Tony ******
oh sorry it was the debit visa card she didn‘t get for online payments at Kasikorn due to her age
Jorge ****
Jorge ****
OP
@Tony ******
good to know, thanks.
Jorge ****
Jorge ****
OP
Some people commented it does not.
John *********
John *********
Does this anyone know if this 70 year old thing applies to all thai banks.?
Sue **********
Sue **********
@John ********
Well I know about the green one (K+) they denied also the mobile App to my friend due to her age (71).
Leslie *******
Leslie *******
Leslie *******
Leslie *******
Graeme ******
Graeme ******
Unfortunately not in thailand they do discriminate with age for many jobs so they wont be too concerned about the older generation ( especially foreigners) using apps
Maryanne **********
Maryanne **********
What happens now that you are 70. That's like age discrimination
Jorge ****
Jorge ****
OP
@Maryanne *********
setting one out on the basis of age (or anything else) is age discrimination. The most astounding part is that banking is a public service.

Activity

8 joined
Jorge ****
Jorge ****
Jorge ****
Jorge ****
Jorge ****
Jorge ****
8
people
Thai Visa Advice and Everything Else
Thai Visa Advice and Everything Else
...members60% approval
Member 1
Member 2
Member 3
Member 4
Member 5
Member 6
Member 7
Member 8

Related

25
Can I open a Thai bank account with a Destination Thailand Visa (DTV)?
1.4k10206d
What is the experience of obtaining a Non-O visa in Thailand and opening a bank account as a retiree?
1.7k10308d
Can I use an E-SIM for my Thai number while keeping my US number on a physical SIM for my non-O extension?
2.4k26114mo
Which visa should my wife and I choose for moving to Thailand at age 55: Non-O or Non-OA?
7k271598mo
What are some tips for expats trying to open a bank account in Thailand, especially with Krungsri?
4.2k29529mo
What should I do if my motorcycle registration is delayed in Thailand?
3.2k27319mo
What are the best banks for expats in Bangkok to open an account with a 90-Day Non-O visa?
20.3k16824010mo
Can you open a Thai bank account with a DTV tourist visa?
2.4k19241y
How do I handle TM30 registration and open a bank account as a Non-O visa holder in Khon Kaen?
1.3k1241y
What should I know about medical insurance and payment expectations in Thailand?
2.2k18191y
What are the requirements for transferring 65,000 Baht monthly to a Thai bank account for retirement visa purposes?
4.2k33421y
Can I open a bank account in Thailand with a non-immigrant OA visa without a long-term lease?
2.4k21171y
Is it possible to open a Thai bank account with a DTV visa?
987761y
What is the best visa option for retirees married to a Thai citizen wishing to spend more time in Thailand?
1.9k9291y
What are the recent changes regarding Thai bank accounts for foreigners and how do they impact visa holders?
24.1k1533051y
How do I request a residence certificate in Thailand and what are the requirements?
1.8k1161y
Can I use Wise for the 65k monthly deposit to meet my Thailand visa requirements?
4.2k37231y
Can being self-employed without selling in Thailand help with opening a bank account?
999672y
Is the DTV a better long-term visa option compared to the retirement visa in Thailand?
8.5k661022y
What are the benefits of having a yellow house book in Thailand?
5.5k38312y
Is it better to open a bank account in Bangkok or Singburi for my non-O visa needs?
1.1k762y
How long after the due date for electric bills in Bangkok do they cut off the power?
11k62592y
Will my Thai driving license and bank account be cancelled if my retirement visa expires?
5.1k34523y
What is the easiest bank to open a savings account in Thailand?
4.9k41444y
What advice can you give to an Australian about applying for a retirement visa in Thailand without ever visiting?
5.8k49545y

Resources

Need help with your Thai visa?