Thanks for all the replies and to Tod Daniels thanks for the suggestion to check our passports. Sure enough they had updated our 90 day re3porting at the same time, new docs in the passport. Cheers
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TLDR : Answer Summary
The individual received helpful advice from the community regarding their 90-day reporting status. After checking their passports, they confirmed that the necessary updates were made, showing that they had addressed the required reporting successfully.
90 DAY REPORTING RESOURCES / SERVICES
Use the trusted Thailand 90 Day Reporting Service to get your in-person report done and mailed to you for as low as 375 THB (even if the online system doesn't work for you).
For immediate assistance, contact Thai Visa Centre directly via LINE at @ThaiVisaCentre or Email them.