ask
Search
Ask
Answereda year ago

How can my wife receive OTP codes from Thailand while she is abroad?

THIM and TDAC notice
Need a clearer THIM and TDAC explanation? Read the THIM guide on thim.in.th.
5.6k
views
7
replies
2
likes
Hi

My wife is in my country and wanted to fix something that requires opt code from Thailand, but thing is she doesn't receive it on her Thai number. But when I send her message on her Thai number she gets it.

What I found out either enable roaming but can she do that outside Thailand? Or do we need to vpn to Thailand? Or do we have to send an family member to dtac shop?

Many thanks in advance 🙏
Answer summary
The user is experiencing difficulties receiving OTP (one-time password) codes from a Thai bank on their wife's Thai phone number while she is abroad. The community suggests several options, including enabling roaming on her Thai number, which may allow her to receive SMS messages, though this could incur extra costs. Others recommend using Wi-Fi calling to ensure messages come through, and some have noted issues with formatting the number correctly in banking apps. It appears the effectiveness of these solutions may vary based on the specific telecom and banking systems involved.
7 repliesnewest first
6

Click comment and we will ask for your email, then OTP, then name.

Matthew *******
Matthew *******
My wife’s works in Aus as long as her Thai sim as on and set to wifi calling, if turn off wifi calling no messages come through. Otp from scb and gsb both come through fine when have wifi calling enabled
Gardar ***************************
Gardar ***************************
OP
@Matthew ******
thank you, I will check 😊
Ally ************
Ally ************
If you enable roaming and connect to a UK network then your wife should receive all standard text messages.. whether they originate from Thailand or anywhere else.. which includes her bank OTP's.. it's completely irrelevant which country your wife (the handset) is in.. the only restriction is having the phone in 'plane mode' or having 'roaming' turned off.. but be aware that connecting to a UK network using the roaming function could incur a connection fee with the Thai network.. and she will usually be charged a premium rate for making calls or sending messages.. but if you only intend to turn it on to collect a text and then turn it off again and don't actively use the phone it should cost nothing.. i do this all the time when travelling overseas and have no problem receiving texts from my bank.. and this also applies in reverse.. meaning if you have an overseas bank account and an overseas sim in your phone and need to collect an OTP whilst in Thailand.

Ps. The Thai bank doesn't need to use the international code at all.. their system does not differentiate based upon geo-location.. it assumes the receiver will be connected to a Thai network of course.. and when you 'roam' you are bridging networks to your home network.. the originator of the SMS is unaware of this and has no control over your ability to receive the message.. which is controlled by your phone's tech and your home network's ability to connect to an overseas network.. so whilst your Thai provider's system knows you are roaming and can identify your geo-location.. this information is not conveyed to your bank!
Gardar ***************************
Gardar ***************************
OP
@Ally ***********
thanks for the reply I'll check it out
Peter ****************
Peter ****************
I could not even put in my Thai telephone number in my bank apps (Bangkok- and Kasikorn bank) in international format (with + country code and leaving out the zero). I really don't know but maybe, maybe a vpn works 🤷‍♂️ I would say try and maybe let us know. Good luck.
Gary ****
Gary ****
Even though it's a Thai number it would still need to have the international country code prefixed for anyone in Thailand to call or message the number. As the banks only facilitate in-country Thai numbers it won't work. Only option is the send someone into bank.
Jeremy ******
Jeremy ******
I have had the same issue. Roaming didn't help as the number isn't formatted with the international code in my banking app.

Activity

6 joined
Gardar ***************************
Gardar ***************************
Gardar ***************************
Gardar ***************************
Gardar ***************************
Gardar ***************************
6
people
Thai Visa Advice and Everything Else
Thai Visa Advice and Everything Else
...members60% approval
Member 1
Member 2
Member 3
Member 4
Member 5
Member 6
Member 7
Member 8

Related

25
What are some effective payment methods for South Africans in Thailand who are struggling with banking options?
9551137d
What options do I have for receiving rental income while on a tourist visa in Thailand?
1.8k16163mo
What should I do about my Bangkok Bank issues affecting my Non-O visa application?
16.6k1232347mo
What are the recent changes to Wise accounts in Thailand and how do they affect users?
8.2k141668mo
Do I need a Thai phone number to access my SCB bank account if my original number is no longer available?
3.8k21491y
How do I successfully apply for a TrueMoney wallet in Thailand?
9.4k35341y
Can I activate international transfers on my Thai bank account opened with an ED Visa now that I have a DTV Visa?
3.6k30321y
What are the best money management solutions for DTV visa holders in Thailand?
10.5k110521y
How can I pay rent for a condo in Thailand without a Thai bank account?
5.3k36521y
What should my friend do if their payment for a visa application in Hanoi keeps failing?
704341y
Do I need a better VPN to access my bank while in Thailand?
2.2k1592y
How can I transfer money from Australia to Thailand using Wise without receiving SMS verification codes?
5.7k47392y
Can I use Google Translate for Thai names and addresses in banking and postal services?
1.3k5102y
Why is my Netflix not working with Nord VPN despite previous success?
3.2k23152y
Can I continue using my Bangkok Bank App while abroad with a new phone?
5.8k26222y
Is it better to use a travel router or a VPN for internet connectivity in Thailand?
5.7k54262y
What is the best way to access 200,000 THB from Australia to buy a car in Thailand without a local bank account?
3.7k37163y
How can I keep my American phone number while minimizing monthly costs in Thailand?
7k64503y
What is the best way to send money from the UK to Thailand: in Baht or Pounds Sterling?
6.6k50693y
How can I access money in Thailand after losing my bank card and facing visa issues?
21.8k1822174y
How can I refill my old Thai SIM card and retrieve my phone number after losing the packaging?
3.3k1085y
Can I withdraw money and manage my Kasikorn Bank account from overseas?
6.3k1895y
What are the requirements for opening a bank account in Thailand on a tourist visa?
16.2k1351736y
How can I keep my T-Mobile number and find a good plan while in Thailand?
5.1k53186y
How can I get a local Thai cell phone number while living in the US to receive international calls and texts?
3.7k20246y

Resources

Need help with your Thai visa?