Unanswered5 years ago

How can I get a refund for a non-refundable Test and Go booking in Thailand?

Test and Go Refund Policy Hotel Booking PCR Test Travel Regulations Thailand Immigration

Matthew *********

asked Mar 19, 2022

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I have a booking at the Citrus Sukhumvit 13 Nana Bangkok by Compass for Test and Go on the 8th to 9th of April - £91 in total all paid for with transfer, x3 meals, PCR and ATK etc. I have now had my flights changed to the sealed route flight however I am struggling to get a refund as the test and go bookings all seem to be no refundable.

What can I do please so that I do not miss out on £91!?       Can I transfer this booking to someone else's name?

How can I get my money back?

Summary so far

The user is facing difficulty obtaining a refund for a non-refundable Test and Go hotel booking in Bangkok after their flights were changed to a sealed route. They are inquiring about possible ways to recover their £91 payment or transfer the booking to someone else's name. However, responses indicate that most hotel bookings in Thailand are non-refundable, with suggestions to check the hotel’s policy on name changes or date modifications. Overall, the sentiments lean towards advising the user to consider the amount too small to pursue further.

12 repliesnewest first

Click comment and we will ask for your email, then OTP, then name.

Peter *******

5 years ago

Henrik **************

£91 is nothing man, move on and just forget about it.

5 years ago

Garry *****

Thailand doesn't give money back

5 years ago

Chris ******

Supposedly PCR testing being dropped from 1st April

5 years ago

Erwin **********

@Chris *****

pre departure pcr will be dropped only

5 years ago

Erwin **********

5 years ago

Chris ******

@Erwin *********

so still need a test when land in Thailand ?

5 years ago

Erwin **********

@Chris *****

unfortunately, yes

5 years ago

Nick *******

Most Hotels will let you change date only. Upto 24hrs before.

Forget ur Refund

5 years ago

Brandon ************

£91 isn't worth the fight in my opinion. It sucks but very few things in Thailand are refundable. This is an inexpensive lesson on that compared to how much you could lose in the future when not taking that into consideration.

5 years ago

Michael ********

Check terms and conditions from your booking.Read the fine print

5 years ago

Niclas ***********

You probably can earn it back easier than managing this. I am a bit surprised for the price since transport and PCR should be more than half. Non refundable means what it means. Did you check with hotel if they allow you to change the booking for someone else or date?

5 years ago