I have a booking at the Citrus Sukhumvit 13 Nana Bangkok by Compass for Test and Go on the 8th to 9th of April - £91 in total all paid for with transfer, x3 meals, PCR and ATK etc. I have now had my flights changed to the sealed route flight however I am struggling to get a refund as the test and go bookings all seem to be no refundable.
What can I do please so that I do not miss out on £91!? Can I transfer this booking to someone else's name?
How can I get my money back?
1,660
views
1
likes
28
all likes
12
replies
2
images
10
users
TLDR : Answer Summary
The user is facing difficulty obtaining a refund for a non-refundable Test and Go hotel booking in Bangkok after their flights were changed to a sealed route. They are inquiring about possible ways to recover their £91 payment or transfer the booking to someone else's name. However, responses indicate that most hotel bookings in Thailand are non-refundable, with suggestions to check the hotel’s policy on name changes or date modifications. Overall, the sentiments lean towards advising the user to consider the amount too small to pursue further.
£91 isn't worth the fight in my opinion. It sucks but very few things in Thailand are refundable. This is an inexpensive lesson on that compared to how much you could lose in the future when not taking that into consideration.
You probably can earn it back easier than managing this. I am a bit surprised for the price since transport and PCR should be more than half. Non refundable means what it means. Did you check with hotel if they allow you to change the booking for someone else or date?
The ask:thailand community, consisting of multiple Q/A groups with over 100,000 members, powers this platform. It is not an official government resource. Our members actively contribute to this resource, and while we strive for accuracy, we cannot guarantee its complete reliability. Assistance to travelers is provided as a community service.