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Answered9 days ago

Can I and my friend use the eGates in Thailand if we are from visa exempt countries?

SharpBlue*********
asked Oct 18, 2026
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I am arriving at the beginning of November for a two week holiday with a friend and we are both from visa exempt countries I have a question about the egates. The last time I was in Thailand is just over a year ago and my friend has never been before. Can I/we use the egates? Thanks for any advice
Answer summary
The user is inquiring about the use of eGates upon arriving in Thailand, as both they and their friend are from visa-exempt countries. Responses confirm that the user likely can use the eGates if they have been to Thailand before and possess the same passport. However, the friend, being a first-time visitor, must go through the standard entry procedures, including providing biometric data.
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Mark *********
Mark *********
What if you have entered many times before but now have a new passport?
Peter ******************
Peter ******************
Mark Nykvist new passport = normal queue ! no egates !
Arnold **********
Arnold **********
Yes
Laurie **********
Laurie **********
My understanding is if you are from an approved country and have been to Thailand before you can use the e gate
Graham ******
Graham ******
You can if you still have the passport you entered with previously and you are from one of the 33 nations who can use the eGates, your friend cannot
SharpBlue*********
SharpBlue*********
OP
Graham Seal Wayne Roberts thank you. Would I be better waiting with her and go through the “old” way or will I not be able to given I can use the gates?
Graham ******
Graham ******
SharpBlueberry6807 yes you can queue too if you want
SharpBlue*********
SharpBlue*********
OP
Graham Seal thanks Graham
Wayne *********
Wayne *********
You can your friend can not as they need to do biometric data on entry
SharpBlue*********
SharpBlue*********
OP
Wayne Roberts thank you. Would I be better waiting with her and go through the “old” way or will I not be able to given I can use the gates?
Wayne *********
Wayne *********
SharpBlueberry6807 you can still use immigration officer if you want with your friend
SharpBlue*********
SharpBlue*********
OP
Wayne Roberts thanks Wayne

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