Holiday Inn Express Bangkok Siam - Hotel

• Good view
• Close to BTS when released

• They closed the fitness area for no reason
• FOOD POISONING EVERY MEAL
• Staff knows food is cold and doesn’t care
• Windows don’t open, musty smell

This was a horrible ASQ facility. They know you already paid in full, they know you can’t leave, and they know they don’t need to make you comfortable. The very first contact, they tried to give my luggage to another room. After that, the food is beyond terrible. Disgusting and cold. I was sick every time I ate the prepared food. Complained 3 times about the cold food. That got me 2 meals that were warm out of 30. No microwave in the room. I finally stopped ordering breakfast and lunch. It took a full week for my guts to recover from the food after being released. They closed the fitness area after 2 days and it never reopened. Govt advised fitness could be open. The last ASQ I stayed at was MUCH better. Read the reviews, cold food is a problem already known to management.

• The view

• Food poisoning every meal
• Room smells musty
• No microwave
• Fitness area was closed by staff
• Very poor customer service

I stayed for 11 days, 10 nights. Only 3 meals during that entire time arrived warm enough to eat. Two of the warm meals were as a direct result of me complaining to Elite member staff. There is no microwave in the room either. Elite member staff called hotel management to complain. I finally was tired of cold food and food poisoning, I stopped eating all but the dinner offered. Even that made me sick. I complained twice to hotel management about the cold food. On the second complaint, I was told the housekeeping staff was already notified. I hope no one ever has to endure a similar experience ever. My stomach was so upset as a result of the food. My first experience with ASQ was much better. Please do not stay here.

• Food good.

• Meals not hot,only one meal hot.
• In whole Quarantine.

To help customers during the Quarantine,Provide a List to tell them the Program/ Timetable of the Quarantine Days.

• The staff is very helpful

• Seven days in present should be enough
• Access to fresh air

I would love to have a balcony. And my room needs access to fresh air, Like a window you can open. Access to fresh air is a very important thing.