Centara Watergate Pavillion Hotel Bangkok - Hotel

• Best services

• None

Very nice hotel, clean, great customer services, friendly, delicious food. Thank you very much. Byes

• Friendly & courteous staff. Food was surprisingly good.

Friendly & courteous staff. Food was surprisingly good. It is ridiculous to require minimum #of letters, if any, in the comment section!!!!!!!

• Both tests (day 1 and day 5) were finished with negative results back to me in 6 hours. I didn’t even stay the night once (amazing if you have a local condo). The hotel allowed me to arrive at 8am on my second (5th) day so the swab could be taken immediately and processed ASAP.
• Staff communication is immediate and helpful via LINE while there and email/phone beforehand.
• Yummy, hot food with nice, big selection delivered to the room in under 15 mins from ordering.
• Fast wifi, clean and bright rooms with all the amenities including mini fridge, kettle, hair dryer, coffee, 2 glass water bottles, slippers and more.

• Wifi is fast but totally unprotected (no captive portal), so use a VPN or a travel router.
• Windows don’t open so if staying more than a night at a time and hoping for some fresh air this could be a drawback.
• Only 1 meal per day included with hotel rate (though as much as you like available at 20% off normal rates)

This hotel really gets it. They move quickly to get you out of there (assuming you want to go) and service is top-notch. Highly recommended and would (will) choose them again next time

• very good room Service
• excellent food
• nice and fast communication
• clean Room with good city view
• comfortable bed
• very good staff

• nothing

was a nice stay, communication via Line was funny and quick- i can recommend this Location! thanks !

• Good in general.

Everything seems to be good. But the room should be installed more lights to make the room brighter.

• Nice place to stay

• Maybe breakfast should be improved

Overall service is good, may need to improve breakfast. Location is hidden, hard to get taxi. Waiting a while for grab

• Good hospitality good staffs
• Ordered some food sometimes, Amazing food, taste real Thai very authentic and delicious
• Room very clean
• 7/11 just 5 mins walk

• No choice for breakfast, had to take what they provided

Stayed here as on Sandbox Program. Kids did not get bored because we went out everyday. Our room was comfortable and clean. Food served on time (we required to serve in the room) Staff very friendly and helpful, 24hrs available on chat messenger.

• organized well

• complimentary water bottle only 2 for 2 pax

ready ick up at airport. direct to hospital for PCR test. and full covid measurement done. Generally services, room and food is good.

• Everything is OK, A1

• Nothing

Very good hotel. Recommended 100%. Food is Ok and delicious. Good location, near 7-11, good atention.

• The people who were working in the Centara are the best people. They are polite and very servicial. In a moment they attended all our needs.

• Netflix worked so bad

Everything was perfect. The food was perfect, the room was very good and the people the best thing. Thank you so much

• Nice room
• Very good food
• Good services

All was perfect.14 days in a room is a bit boring but the staff made all they Can for a good stay. I have only positive things to tell.

• The hotel allows the bicycle inside the room with extra payment.

• Food service and quality.
• Cleaning room only once in all the quarantine period.

Food service really negative. One meal I found a hair inside the sealed meal, and notify the hotel immediately. I told at the beginning I was allergic to bread, and they brought it in the breakfast everyday until the last day, and several times during the quarantine period. At my requests, the staff arranged with kitchen, but really poor service to the customer. Furthermore, I have been asked many times documents which were sent already before starting the quarantine. I hope they can revise the customer service, because this is not suitable for this hotel category. Furthermore I will increase the room cleaning, as even after 2 or 3 PCR tests, it has been performed only once in 14 days.

• Room big enough for family with a baby
• Can manage to have play area
• Can help to cook baby food
• Outside food and groceries delivery is also available

• Food a bit too salty but taste good

Overall experience was very good. Trip from the airport to the hotel was smooth. Good communication and very fast to respond.

• The food was overall really good some food was actually to much for a normal person 😅. But hey eat how much you can. What’s really positive the food was most the time hot or really warm so don’t worry you don’t need a microwave

• The food is not selectable like a menu. It start from number 1-15 you can’t choose when you starting but that’s it. But You can cut out the bad staff from the food you don’t like that’s positiv again. There is not really a chair to sit down it’s like a settle into a chair but more into a chair. Even working without this chair wasn’t possible so I been working on the bed and chill all day long.

First of all the ASQ is like every ASQ hard to survive but the internet was really good. Overall experience is OK I don’t want to stay again in one ASQ again but if I could choose please Please stop with this plastic bullshit that’s so much trash/bin it’s not necessary. Everyone want a clean planet but this plastic Is really to much. As long somebody take the food and the trash back why it couldn’t be normal cutlery. But overall good price value is OK.

• Everything very good

• No have

Room,service,food and people are super good and very kind, the view of the room Is very beautiful at night, i Say thank you to staff hotel they are super kind and i Hope to come back again!

• Great food
• Good communication
• Friendly staff
• Spacious room with balcony
• Comfortable bed
• Great WiFi
• Multiple sports channel

Very content with everything from airport pickup to taxi to my next destination Food was excellent no need to buy anything during my stay All communication was excellent Had paid for 11 days but as I was vaccinated in London my Coe only required 7 days Refund of overpayment was immediately confirmed and refund was mad Covid test was at the hotel and very well organised My only recommendation if you do book Centara is bring a plate and cutlery and you will enjoy the food much more because it was excellent The green curry was exceptionally good I had a balcony in a corner suite on the 18 th floor and was very comfortable

When I arrived to the airport the staff is very nice and the room has a lot of amenity and the food every meal is good and clean.