THAILAND PASS REJECTED

COMMON REJECTION REASONS
Updated on January 1st, 2022

This page contains the most common rejection reasons our team has seen.

If you have recieved any of these rejection messages you can always hire our team to help you obtain an approval.

We have assisted with thousands of cases, and you can request our services HERE. We will ensure expedited approval of your existing case, as long as you can provide us with all of the required documents. (average approval time 6 - 36 hours)

Thailand Pass Rejection Messages FAQ

Thailand Pass system has rejected your registration due to Please upload the accommodation documents clearly

You may receive this rejection message when you have uploaded low quality, or small resolution images.

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Thailand Pass system has rejected your registration due to Duplicate registration

You may receive this rejection message when you submitted multiple applications. This usually happens when one of your applications has been approved, and the others become rejected.

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Thailand Pass system has rejected your registration due to Your information did not pass the criteria for entering Thailand with your selection type

You may receive this rejection message when you dont meet the entry requirements under the section you have applied for. For example applying for the Phuket Sandbox, but only having 1 dose of the Moderna vaccine.

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Thailand Pass system has rejected your registration due to Please upload your passport.

You may receive this rejection message when you have uploaded the wrong image as your passport, or uploaded low quality image.

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Thailand Pass system has rejected your registration due to Please re-upload your documents accommodation and specify the details clearly.

You may receive this rejection message when you have uploaded accommodation documents which do not clearly state Name, Date, RT-PCR, or Transport. It can help if you highlight/underline these things if they are in the image.

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Thailand Pass system has rejected your registration due to Please re-upload your documents

You may receive this rejection message when you are missing documents, or an error happened during your upload/submission process.

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Thailand Pass system has rejected your registration due to please submit better picture of document (Hotel booking and health insurance

You may receive this rejection message when you have uploaded documents for your hotel, and health insurance which are of low quality.

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Thailand Pass system has rejected your registration due to Please upload all document accommodation again

You may receive this rejection message when you are missing documents, or an error happened during your upload/submission process.

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Thailand Pass system has rejected your registration due to Your accommodation documents are unclear. please resubmit

You may receive this rejection message when you have uploaded documents for your hotel, and health insurance which are of low quality, or missing required details.

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Thailand Pass system has rejected your registration due to Please upload the certificate of your 1st dose of vaccination "show name"

You may receive this rejection message when your document for your 1st dose is missing your full name.

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Thailand Pass system has rejected your registration due to No applicant name on vaccine certificate.

You may receive this rejection message when your document for your vaccine documents are missing your full name.

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Thailand Pass system has rejected your registration due to Please re-upload your documents about health insurance specify the details clearly

You may receive this rejection message when you have uploaded insurance documents which do not clearly state Name, Date, Coverage, COVID-19, or International / Thailand travel. It can help if you highlight/underline these things if they are in the image.

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Thailand Pass system has rejected your registration due to Please upload paid hotel reservation confirmation that includes RT-PCR test

You may receive this rejection message when you have uploaded accommodation documents which do not clearly state Name, Date, RT-PCR, or Transport. It can help if you highlight/underline these things if they are in the image.

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Thailand Pass system has rejected your registration due to please submit vaccine cert with name

You may receive this rejection message when your document for your vaccine documents are missing your full name.

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Thailand Pass system has rejected your registration due to Please re-upload your vaccination

You may receive this rejection message when your document for your vaccine documents are missing your full name, vaccine type, date, or is of bad quality.

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Thailand Pass system has rejected your registration due to Please re-submit and select Exemption Quarantine type

You may receive this rejection message when you picked the wrong Entry Program, and need to select Test & Go.

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Thailand Pass system has rejected your registration due to Please upload the certificate of your 2nd dose of vaccination

You may receive this rejection message when you have failed to upload a vaccine document for your 2nd dose.

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Thailand Pass system has rejected your registration due to Your information did not pass the criteria for entering Thailand with your selection type

You may receive this rejection message when you dont meet the entry requirements under the section you have applied for. For example applying for the Phuket Sandbox, but only having 1 dose of the Moderna vaccine.

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Thailand Pass system has rejected your registration due to You have to present 50,000 USD for health insurance of COVID-19 coverage.

You may receive this rejection message when you have uploaded insurance documents which do not clearly state the policy coverage of 50,000 USD for COVID-19. It can help if you highlight/underline these things if they are in the image.

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Thailand Pass system has rejected your registration due to Please addition information health insurance cover medical costs covid 19 at least 50,000 USD.

You may receive this rejection message when you have uploaded insurance documents which do not clearly state the policy coverage of 50,000 USD for COVID-19. It can help if you highlight/underline these things if they are in the image.

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Thailand Pass system has rejected your registration due to Please re-upload your vaccination 2nd dose

You may receive this rejection message when you have failed to upload a vaccine document for your 2nd dose.

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Thailand Pass system has rejected your registration due to Please upload the vaccine and accommodation information clearly

You may receive this rejection message when your document for your vaccine/hotel documents are missing your full name, vaccine type, date, RT-PCR, transport or is of bad quality.

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Thailand Pass system has rejected your registration due to Please upload the certificate of your of vaccination

You may receive this rejection message when your document for your vaccine documents are missing your full name, vaccine type, date, or is of bad quality.

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Thailand Pass system has rejected your registration due to Please upload your accommodation information clearly

You may receive this rejection message when you have uploaded accommodation documents which do not clearly state Name, Date, RT-PCR, or Transport. It can help if you highlight/underline these things if they are in the image.

Click for VIP/expedited help.

Thailand Pass system has rejected your registration due to Please upload the information of the 2nd vaccination clearly

You may receive this rejection message when you have failed to upload a vaccine document for your 2nd dose, it needs to state name, date, vaccine type, and be clear.

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Thailand Pass system has rejected your registration due to Please upload vaccination documents in English.

You may receive this rejection message when you have uploaded documents which are not in English. The approval team can only read Thai, and English.

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Thailand Pass system has rejected your registration due to Please contact the Royal Thai Embassy / Royal Thai Consulate-General in your area of residence

You may receive this rejection message for various reasons, as mentioned Please contact the Royal Thai Embassy / Royal Thai Consulate-General in your area of residence.

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Thailand Pass system has rejected your registration due to Please upload your RT-PCR receipt for your 2 RT-PCR swab test. Under the SANDBOX PROGRAMME you need 2 RT-PC test. You can book and pay at https://psas-swabcenter.web.app/view/receipt

You may receive this rejection message if you hve not booked both of the required RT-PCR tests. You need to upload a receipt which states both appointments.

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