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Answered4 years ago

Where should I wait at Suvarnabhumi Airport for my mother arriving in Bangkok?

Alain ***************
asked Nov 14, 2022
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My mom, which isn’t the youngest anymore, will visit me in bkk and i want to wait for her in suvarnabhumi. I guess i can’t wait in the baggage claim area. Is Fl. 1 the right place? I’ll arrive with ARL but pretty take a taxi with her. She probably packed too much
Answer summary
The best place to wait for your mother at Suvarnabhumi Airport is on the 2nd floor, specifically at the arrivals area near the taxi pickup point. After she clears customs and collects her luggage, she should turn right and look for gate numbers. A popular recommendation is to meet at gate 5 or near the 'meeting point' signs. It's also advised to communicate the meeting gate number clearly, as there are two exits from customs. If your mother requires assistance, booking a wheelchair in advance is suggested, and staff can guide her to you.
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Bryan *******
Bryan *******
If in wheelchair no problem. They will take you to the Exit Gate of your choice.
Alain ***************
Alain ***************
OP
@Bryan ******
i am in s wheelchair myself and want to go inside. I know the exit 😂
Stephen ******
Stephen ******
There are two exits from customs so important to specify the gate you will be waiting at. Gate 5 is a good choice.
MoMo ***********
MoMo ***********
Arrivals is on 2nd floor. After she pass the immigration, she will collect luggage, then customs, then she will come out. When she comes out, she will trun right thats everyone heading to. Tell her to look at her left side where she can see the gate numbers 1,2,3 etc. You pick the gate number (for example 5), wait there and tell her to look around (from your direction, those numbers will be on your right side). Or you can also tell her there is a sign "meeting point" where everyones waiting and your able to see whos coming out. You cant go further than that point.

You can take a taxi from departure floor too
Phil ********
Phil ********
@Win ******************
She will see gate 10 first, not 1,2,3. 1,2,3, are at the far bottom. Gate 5 is the waiting area. So she needs to pass 10,9,8,7,6 and he will be waiting at 5 for her.
MoMo ***********
MoMo ***********
@Phil *******
it doesnt matter which number she will see first. The most important is just pick gate number and wait there. Or like I said wait at the "meeting point" sign. So they wont miss either way
Mike ********
Mike ********
You could always go to the signed “ meeting point” on the flight arrivals level,,
Phil ********
Phil ********
Turn right out of customs. Tell her to walk down from gate 10 to 5 where you will be waiting. Very easy, this is how i meet my elderly parents and never a problem. Also a good idea is for them to carry an Apple air tag, this way you can track their progress and location incase they get lost. Thats if you have an iPhone of course.
Alain ***************
Alain ***************
OP
@Phil *******
i would need to send an airtag to Switzerland for that
Phil ********
Phil ********
@Alain **************
DHL one, it'll be there in 4 days. Remember to activate it to your phone first of course.
Paul ********
Paul ********
ops tip
Paul ********
Paul ********
wheelchair man will stay with her till she finds you give them a til
Alain ***************
Alain ***************
OP
@Paul *******
I can always ask staff for help. They are always friendly and helpful. I just show them my name board that says mae and her name
Paul ********
Paul ********
Get your mum to book a wheelchair (free) when she checks in, problem solved
Bryan ********
Bryan ********
@Paul *******
my mum is in a similar situation. She is 86 and arrives on 28 November. She is departing London with Thai air business class. Can she request a wheelchair in London for arrival in Bkk ?
Paul ********
Paul ********
@Bryan *******
they will come on plane to help your mum
Bryan ********
Bryan ********
@Paul *******
Thanks Paul
Paul ********
Paul ********
Alain ***************
Alain ***************
OP
@Paul *******
I’m already in a wheelchair and that’s weird 😂
Will ************
Will ************
Tell her door 3 floor 2
Graham *********
Graham *********
Tell her to meet you where all the taxi pick up with there name boards... go out of customs tell her to turn right you can wait there
Alain ***************
Alain ***************
OP
@Graham ********
i already made a name board with her name in thai lol
Graham *********
Graham *********
@Alain **************
..yes very good
Luke **********
Luke **********
Arrivals is on the second floor.
Alain ***************
Alain ***************
OP
@Luke *********
I’m worried that she’s lost and follow the exit/taxi sign. She has never been to a huge city and there are more people living in my condo than in her town 😂
Luke **********
Luke **********
@Alain **************
wait outside the customs exit. She can't get to the taxis before that.
Luke **********
Luke **********
@Alain **************
You cannot enter the customs area.
Alain ***************
Alain ***************
OP
@Luke *********
thanks. I didn’t know how far i can go "inside" i don’t want a re-entry permit for that. Maybe they will stop me
Hans *********
Hans *********
Floor Number 2
Alain ***************
Alain ***************
OP
@Hans ********
thanks. And from 2 to 1 for taxi chai mai?
Hans *********
Hans *********
Hans *********
Hans *********
@Alain **************
Right, level 1

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