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What should you expect regarding refunds if your flight is cancelled by Qatar Airways?
Flight CancellationQatar AirwaysRefund PoliciesCustomer ExperiencesTravel TipsBooking Direct vs Agents
Mar 15, 2026
2 months ago
Alan *****
ORIGINAL POSTERHas anyone had their flight cancelled by QATAR & if so did you get a full refund. Tia
TLDR : Answer Summary
Many users are sharing their experiences regarding cancelled flights with Qatar Airways and the refund options available. Responses highlight varying experiences: some received partial refunds or compensation offers, while others faced challenges in communication and processing refunds. Users recommend booking directly with the airline for better support and suggest checking the Qatar Airways website for specific policies, especially for flights cancelled between certain dates. Some travelers were able to successfully rearrange their travel plans or received upgrades as part of their rebooking options.
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Sean ******
NEVER USE AGENTS PEOPLE X
COVID = LESSON LEARNT
COVID = LESSON LEARNT
Martyn *******
Re book is a better idea for
Doug ********
I booked China eastern for departure day before my original booking with Qatar airways. Got to LHR early and went to the Qatar desk. They transferred me with in 5 minutes to a BA flight via Hong Kong departing 4 hours before my China eastern flight left. The BA flight was much better as earlier and only one hour stop in Hong Kong. I lost the China eastern flight money but decided was worth covering my options.
Before that Qatar airways had emailed me a ticket on BA direct from Gatwick for the following day but I had plans in Bangkok that meant I had to get there.
Before that Qatar airways had emailed me a ticket on BA direct from Gatwick for the following day but I had plans in Bangkok that meant I had to get there.
Dave ********
Following as in same boat , can't get hold of qatar on phone , ive also contacted a compensation company to chase them
Alan *****
ORIGINAL POSTERDave Jugsey did you book directly with them or use an agent
Dave ********
Alan Bow skyscanner
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Dave ********
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Hai *****
My flight to Dubai was cancelled.... they offered option to refund or to rebook.
I chose to rebook another flight to Sydney in September.
Did not need to top up.... instead they upgraded me to business class for that trip.
I chose to rebook another flight to Sydney in September.
Did not need to top up.... instead they upgraded me to business class for that trip.
Ale *****
Go straight to the website on travel alerts , if you booked with a travel agent including platforms as Expedia, booking etc you have to contact them directly
Alan *****
ORIGINAL POSTERAle Dkc I booked directly with Qatar
Ale *****
Alan Bow Good , they will assist you , try to contact them by live chat from manage booking from the app or call them ,they are
****
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Ale *****
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Gregory *********
Do a search on facebook for Qatar airways. There are facebook groups with people getting refunds not complete refunds. The Qatar airways website says: As a continuing measure, please be reminded that if you have a confirmed booking with a travel date between 28 February and 28 March 2026, you are eligible for: Complimentary date change to a new travel date up to 30 April 2026 when rebooking on flights operated by Qatar Airways, or
Refund of the unused ticket value.
Refund of the unused ticket value.
Jim ***********
Yes abandoned me on 1st in Bangkok. Refund about 10th. Zero communication and won't fly again them
Dwight **********
Jim Patterson same here they do nothing for you
Jim ***********
Dwight Seynaeve exactly and my friend stuck in Qatar abandoned and ignored also.
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Jim ***********
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John ********
Mine was cancelled on 10 th March. They’ve offered me £311 on a £1100 ticket. Not accepted it yet as says cancel so don’t know if it affects my rights.
Booked another airline out of Bangkok to London
Booked another airline out of Bangkok to London
Alan *****
ORIGINAL POSTERJohn Warren did you book directly with Qatar. Or thru an agent
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Alan *****
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SincereJ*********
Still waiting
Stu **********
I believe they deduct the tax and fuel part of the ticket? If that's correct, it's very unfair, as they haven't used the fuel or paid tax
Doug ********
Stu Brewsterif that's true you won't get much back as the majority of the prices is various high taxes
Harry **********
Stu Brewsterit says a full refund of the unused part of the ticket the refund should be in full . They introduced a special refund reschedule special waiver
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Harry **********
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Nigel *******
I am due to fly on the 13th of April. On the app they are currently offering full refunds, or free date changes, on bookings up to the 22nd of March. They will probably adjust this date as the shutdown continues. I learnt my lesson during covid, and always try to book direct with the airline. It’s a lot better service when things go wrong.
Donald **********
Nigel Mills British Airways? Cancelled my flight to London once and put me on a later flight. Arrived London too late for BA Bangkok connection and had to pay for hotel myself. Got put on next days flight but lost pre booked seat. No compensation as they sited weather as the problem. Might have been for the flight destined to come to Aberdeen but the weather there was perfect! Could have put me on a later flight that would have made the connection but obviously I don’t suck cock!
Braulio *********
Donald Campbell No need to be rude
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Braulio *********
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Harry **********
Nigel Millsit's 28th march now
Gordon *******
Nigel Mills 💯% correct
May be £20-30 dearer but any problems you're covered with airline
May be £20-30 dearer but any problems you're covered with airline
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Gordon *******
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