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Answered9 years ago

What should I expect if there are 120 people ahead of me at Thai immigration with lunch break approaching?

Brad ********
asked Mar 2, 2018
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What happens when there are 120people in front of you at Thai immigration and lunch time is less than an hour away?
Answer summary
When facing a long wait at Thai immigration, especially with a substantial queue like 120 people, it's crucial to be prepared for delays. Community experiences indicate that wait times can extend from hours to over five, particularly when there's a lunch break involved. Suggestions for improvement include better staffing, staggered lunch breaks, and more efficient customer service systems, such as text alerts for imminent service. Overall, patience is essential, and visitors should be aware that delays are common in such situations.
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Frances ********
Frances ********
3 hours for us today for a visa extension that's good for 1 year.
Brad ********
Brad ********
OP
Like restaurants do
Brad ********
Brad ********
OP
Would be great if they sent you a text via phone with 15 minutes warning maybe
David *******
David *******
customer service at its best, they may eventually realise staggered lunches helps.
Stefan **************
Stefan **************
You wait
Brad ********
Brad ********
OP
Got it after 5 hours
Andrew *******
Andrew *******
...patience. You simply cannot make it happen any quicker.
Brad ********
Brad ********
OP
I was told to wait outside and she would call me but no one else has been called for their passport collection?
Brad ********
Brad ********
OP
Does it take a long time to get your passport back after you pay the money?
Brad ********
Brad ********
OP
Have to say whatever they had for lunch has sped them up.Maybe many people gave up and left?
Brad ********
Brad ********
OP
They need to hire more staff for the number of people here
Tod *********
Tod *********
@Rob***
, enough already.. please. You do NOT have to work into every conversation you have an elite visa. :/
Tod *********
Tod *********
@Br**
, it is I agree :/ , BUT I think half their staff is at a training event for a week or two
Brad ********
Brad ********
OP
Only 3 counters opened for this amount of people is a bit silly
Tod *********
Tod *********
Nope, they don't. Believe me if you have a queue number you'll get served today. You might not get out of there until 7:30PM or so BUT you will served.

It's like that every monday & friday and it's worse today because yesterday was a holiday.
Terary **********
Terary **********
You will wait or go home. I showed once about an hour after opening. Waited until lunch time.. The called the number just before mine.. My number was to be next - then they break for lunch. What is normally a half day errand became a full day errand.
David ************
David ************
Or Chumphon
Davie ********
Davie ********
Surat thani immigration.....arrived 8.08.....out before 9.
Richard *******
Richard *******
Move to Samut Prakan, you wont ever have that problem :)
Terry **********
Terry **********
or Phayao,,😀
Brad ********
Brad ********
OP
Thanks for the tips.Been here an hour and 44 people have been served so far

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