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What should I do if my visa application status shows 'Finished' but I haven't received any email?

visa application statusdocument checkemail notificationsapplication approvalapplication cancellationThailand visa process
May 17, 2025
22 days ago
Anonymous *************
ORIGINAL POSTER
Hello everyone,

Can any please guide me, the status has changed from "pending document check" to "Finished", but haven't received any email and there is nothing to view when I click on view option opposite to Finished. Please guide me if anyone have been through this.
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TLDR : Answer Summary
A user is seeking clarification about their visa application status, which changed from 'pending document check' to 'Finished', but they have not received any email or additional information when clicking the 'View' option. The community advises checking the status and email folders, suggesting that the application may have been approved, rejected, or cancelled due to incorrect information. Users also recommend checking from a computer for more details on the application.
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Anonymous ******************
You have to make sure you are viewing from a computer or laptop . Go to main dashboard hit all status , you should find any applications there. Scroll to the right and click the paper to view.
22 days ago
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Anonymous ******************
Check you junk email folder. They will always send an email
22 days ago
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Anonymous *************
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Anonymous participant 928 no email received this time, have previously received emails for interview, documents etc
22 days ago
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Anonymous *************
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Anonymous ******************
I also did not get an email when I was approved but did find it in the portal here
22 days ago
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Anonymous *************
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Anonymous participant 179 i can't find in portal either
22 days ago
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Claire ********
You should get an email saying you are approved or not.
22 days ago
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Anonymous *************
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@Claire *******
 I haven't
22 days ago
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Anonymous *************
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Elías ********
Click on finished to check whether it was approved, rejected or else.
22 days ago
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Anonymous *************
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@Elías *******
 no information available there,
22 days ago
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Dy***
Toggle desktop site on your mobile browser, and see. Seems like you're not seeing it bc you're on phone.
22 days ago
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Anonymous *************
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@Dy***
 thanks, it worked, but what does that mean
22 days ago
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Winston ************
Anonymous participant cancelled (not rejected but obviously not granted either)
22 days ago
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Elías ********
Participante anónimo It's been cancelled by the Embassy, unfortunately. It means you didn't meet the requirements or something was wrong, such as your names or date of birth etc. 🥲
22 days ago
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Anonymous *************
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@Dy***
22 days ago
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Anonymous *************
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Anonymous ******************
What happens when you click View next to the Finished one?
22 days ago
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Anonymous *************
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Anonymous participant 747
22 days ago
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Anonymous *************
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Anonymous participant just this
22 days ago
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Anonymous ******************
Anonymous participant
22 days ago
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Anonymous *************
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Anonymous participant 928 what does that mean
22 days ago
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Anonymous ******************
Anonymous participant unfortunately it means you application has been cancelled .
22 days ago
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Anonymous *************
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Anonymous participant 928 it should have been a rejection or award, application cancellation??
22 days ago
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John *******
Anonymous participant Cancelation is different than rejection. It means you entered some sort of datapoint incorrectly. Still lose the application fee though.
22 days ago
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Anonymous ******************
Anonymous participant cancelled means there was something wrong with the information you added or the documents. In any case, you wont get a refund, you’ll have to reapply.
22 days ago
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Anonymous *************
ORIGINAL POSTER
Anonymous participant 928
22 days ago
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Anonymous ******************
Anonymous participant you should be able to scroll to the right and click “view”
22 days ago
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Anonymous ******************
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