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What should I do if my visa application status shows 'Finished' but I haven't received any email?

visa application status document check email notifications application approval application cancellation Thailand visa process

May 17, 2025

a month ago

Anonymous *************

ORIGINAL POSTER

Hello everyone, 

Can any please guide me, the status has changed from "pending document check" to "Finished", but haven't received any email and there is nothing to view when I click on view option opposite to Finished. Please guide me if anyone have been through this.

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TLDR : Answer Summary

A user is seeking clarification about their visa application status, which changed from 'pending document check' to 'Finished', but they have not received any email or additional information when clicking the 'View' option. The community advises checking the status and email folders, suggesting that the application may have been approved, rejected, or cancelled due to incorrect information. Users also recommend checking from a computer for more details on the application.

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Anonymous ******************

You have to make sure you are viewing from a computer or laptop . Go to main dashboard hit all status , you should find any applications there. Scroll to the right and click the paper to view.

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Anonymous ******************

Check you junk email folder. They will always send an email

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Anonymous *************

ORIGINAL POSTER

Anonymous participant 928 no email received this time, have previously received emails for interview, documents etc

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Anonymous *************

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Anonymous ******************

I also did not get an email when I was approved but did find it in the portal here

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Anonymous *************

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Anonymous participant 179 i can't find in portal either

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Anonymous *************

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Claire ********

You should get an email saying you are approved or not.

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Anonymous *************

ORIGINAL POSTER

@Claire *******

I haven't

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Anonymous *************

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Elías ********

Click on finished to check whether it was approved, rejected or else.

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Anonymous *************

ORIGINAL POSTER

@Elías *******

no information available there,

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Dy***

Toggle desktop site on your mobile browser, and see. Seems like you're not seeing it bc you're on phone.

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Anonymous *************

ORIGINAL POSTER

thanks, it worked, but what does that mean

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Winston ************

Anonymous participant cancelled (not rejected but obviously not granted either)

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Elías ********

Participante anónimo It's been cancelled by the Embassy, unfortunately. It means you didn't meet the requirements or something was wrong, such as your names or date of birth etc. 🥲

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Anonymous *************

ORIGINAL POSTER

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Anonymous *************

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Anonymous ******************

What happens when you click View next to the Finished one?

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Anonymous *************

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Anonymous participant 747

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Anonymous *************

ORIGINAL POSTER

Anonymous participant just this

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Anonymous ******************

Anonymous participant

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Anonymous *************

ORIGINAL POSTER

Anonymous participant 928 what does that mean

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Anonymous ******************

Anonymous participant unfortunately it means you application has been cancelled .

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Anonymous *************

ORIGINAL POSTER

Anonymous participant 928 it should have been a rejection or award, application cancellation??

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John *******

Anonymous participant Cancelation is different than rejection. It means you entered some sort of datapoint incorrectly. Still lose the application fee though.

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Anonymous ******************

Anonymous participant cancelled means there was something wrong with the information you added or the documents. In any case, you wont get a refund, you’ll have to reapply.

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Anonymous *************

ORIGINAL POSTER

Anonymous participant 928

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Anonymous ******************

Anonymous participant you should be able to scroll to the right and click “view”

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Anonymous ******************

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