@Kathy ***************
But your explanation - use of terminology is totally incorrect. Your description of what you paid for is bonzo... There is no such thing as a 5 Entry O-A... it is unlimited entry and exit - if border conditions allow. Thailand land borders and regional land borders are closed.
The money requirement you speak of is NORMAL - usually expressed in Thai Baht Equivalent of equal to 65,000 baht equivalent a month salary in bank deposits. Or a one time 800,000 Baht equivalent Cash in the Bank. Which is equivalent in USD to $25,000 to, $26,0000 or even $27,000 in alignment with the prevailing THB / USD Exchange Rate - not $17,000 USD.
Bottom line you got an O-A Visa (last November? 2020?) and you don't know what you paid for - one example - there is no such thing as a 5 Entry O-A Visa... Did you use a Visa Agent? Or direct with the Thai Embassy / Consulate? I could go on but a waste of time